Category Archives: 2019

7 Reasons Why Social Media Really Matters for NZ Businesses in 2019

Now that social media is the place where most Kiwis spend a large amount of time online, there is a very real need for New Zealand small and medium-sized businesses — and, in fact, NZ businesses of any size — to learn how to make more effective use of Social Media Marketing to reach existing and prospective customers.

Here are a few of the reasons why NZ businesses need to know more about Social Media Marketing:

1. These days, Social Media is where the people gather

Globally, a third of the world’s population has gone social.

And yes, New Zealand is right up there in terms of Social Media usage, according to Nielsen Online (December 2018), with 3.8 million regular monthly users, 88% of the population (2+).

Colmar Brunton reports that 90% of Kiwis between 18 and 39 now use social media.

And they’re not just occasional visitors, either. The biannual World Internet Project NZ data reveals that two-thirds of us (in this instance, “us” means Kiwi Internet users) visit Social Media networks at least daily.

And yeah, we’ve been known to spend quite a little bit of time pottering on Facebook et al.

2. Social Media is where you can go to join the conversation

In the introduction to his 1999 book “Permission Marketing”, Seth Godin told us:

Whether it is the TV commercial that breaks into our favourite programme or the telemarketing phone call that disrupts a family meal, traditional advertising is based on the hope of snaring our attention away from whatever we are doing.

Seth Godin calls this Interruption Marketing, and, as companies are discovering, it no longer works.

Interruption Marketing has no place in Social Media, either. It’s called “Social” for a reason — it’s all about conversations. Bring your sales pitch to a friendly chat and you’ll quickly get ignored.

Instead, be ready to listen, engage and build relationships with consumers and you’ll finally start to get somewhere.

3. Social Media is where you can hear what people think, for better or for worse

The impact of social media is stronger than ever. Users have a “voice” and can sit back and watch the comments without ever having to reveal their identity, though this has had some negative consequences, as well. A while back, Twitter had to deal with accusations about not being strict enough with their anti-bullying rules and guidelines. Meanwhile, TripAdvisor has been blamed for allowing restaurants to be rated with false reviews, as anyone has the power to “suggest” and give feedback via word of mouse.

Yet, users of digital devices have the power to influence the popularity of products and services, and access information about whatever they want, whenever they want, from other consumers.

Consumers no longer look to brands as the primary source of information – they read forums, blogs or watch tutorials in order to find a product with the perfect fit.

If you provide a lousy product or service, you’ll hear all about it on Social Media. Here, people have a voice — and they’re not afraid to let their friends (and you) know what they think.

On the other hand, if you build a wonderful product, people will happily talk about that as well.

4. Social Media is where you can actually make sales

You can actually sell stuff directly to your followers — but ONLY if you have a real relationship with them and have earned to right to (very occasionally, no more than about 10% of the time) offer them special deals.

 

5. It’s where consumers find out about new products

According to data quoted by Ad Week:

6. Social Media is where a great many online advertising dollars are going (internationally far more so than in NZ, for now)

Currently, around one-fifth of US digital dollars are ending up in Facebook’s coffers:

And we’re not just talking pocket change, either. In the last three months of 2018, Facebook earned US$16.9 Billion in revenues, up 33 percent from the same three months in 2017, and US$6.9 Billion of that was profit, up 61 percent from the previous year. Not a bad result, given the annus horribilis that Facebook suffered in 2018.

In New Zealand, Digital Advertising has become our most important medium, with more than a billion dollars spent there in 2018.

7. It’s become an essential component in marketing strategies

Social Media now plays a significant role in most marketing strategies, according to the 2019 Buffer State of Social report.

To help meet the needs of Kiwi businesses, especially small- and medium-sized organisations, we offer a number of social media marketing courses.

These are some of our most popular courses (click through for more information):

The Principles & Practice of Social Media Marketing
social-media-marketing-nz-online-training-course

This is a thirteen-part online training course providing a comprehensive introduction to Social Media Marketing, from the Basics to detailed instructions on how to build and run a Social Media Marketing programme.

For more details of the Social Media Marketing online course, please click here

Facebook Accelerator Programme
Facebook-Accelerator-course

So you have a few hundred (or a few thousand) followers on Facebook but now you want to know how to get to the next level? Our Facebook Accelerator seven-part online training course will lead you through the steps necessary to supercharge your Facebook presence and get Kiwi consumers engaging with you and your brands.

For more details of the Facebook Accelerator programme, please click here.

The Complete Facebook Marketing Course
Complete Facebook Marketing course

For those who wish to master Facebook Marketing in its entirety, we’ve created a ten-week online training programme which will take you from absolute beginner on Facebook to highly effective Facebook communicator.

For more details of the Complete Facebook Marketing programme, please click here.

Mastering Facebook Advertising

mastering-facebook-ads-online-training-course

This is a nine-part online training course providing a comprehensive introduction to paid Facebook Advertising.

For more details of the Mastering Facebook Ads online training course, please click here.

Instagram Marketing course

instagram-for-nz-marketers

If your target audience is Under 35, Instagram absolutely must be one of your marketing options. This course will give you a solid introduction to this fast-growing social medium.

 

How to Prepare an Effective Social Media Brief
Preparing an Effective Social Media Marketing Brief

Even if you don’t intend to become directly involved in social media yourself, you may still need to understand the principles, practices and opportunities of social media — for example, if you need to brief someone about running a social media campaign. This online training course is designed to provide you with the insights necessary to prepare an effective brief.

For more details of the How to Prepare an Effective Social Media Brief programme, please click here.

How to Use LinkedIn Effectively – For Your Business And Your Career
How to Use LinkedIn Effectively - for your Business and your Career

This is a seven-part online training course providing a comprehensive introduction to LinkedIn, from the basics to detailed instructions on how to use LinkedIn to promote your organisation, build your personal reputation, find a job, recruit prospective employees and even make sales.

For more details of the How to Use LinkedIn Effectively programme, please click here.

Are you keeping up with Digital Marketing developments?

A 2019 survey by recruitment specialist Hays has found that two-thirds of New Zealand professionals are NOT aware of the latest digital trends relevant to their job or industry.

That’s despite the fact that three-quarters (77%) of the 951 employers surveyed by Hays admitted that they’re more likely to shortlist a candidate who upskills regularly. They say upskilling shows a candidate is proactive, takes their development seriously, is genuinely interested in their field and is willing to put in the effort to stay up-to-date. Employers view regular upskilling as the norm for anyone who wants to remain employable.

Are YOU up-to-date with Digital Marketing?

That’s the most common challenge expressed by our clients: keeping up-to-date with the latest news in Digital Marketing. Every day brings more and more developments.

And here’s why that matters:

Digital is now New Zealand’s biggest advertising medium by far.

For the year ended December 31 2018, NZ advertisers spent a total of 1.062 Billion Dollars on Digital Advertising, representing 40.33% of the total $2.633 billion advertising expenditure for the year.

 


So how do you keep up-to-date with these constant Digital Marketing developments?

More importantly, how do you separate the wheat from the chaff? How do you decide which new developments are important for NZ businesses and which are largely irrelevant?

That’s where we come in — with the benefit of 40+ years of NZ marketing and 20+ years of digital marketing experience. We analyse, interpret and then highlight the key developments that you need to know about, in our new Advanced Digital Marketing course.

This brand new, hot-off-the-virtual-presses course is dedicated to delivering the very latest information about Digital Marketing. It is freshly developed in 2019 and will be revised and updated throughout the year.

This online training course covers exactly what you need to know to survive and prosper in 2019, across a variety of digital marketing disciplines, including:

  • Social Media
  • Search Marketing
  • Online Video
  • Marketing Automation
  • Paid Advertising
  • Artificial Intelligence
  • Influencer Marketing
  • Data-Driven Marketing
  • Content Marketing
  • Email Marketing
  • Messaging
  • Analytics
  • Other Technologies to Watch

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Now let’s get onto the course details:

Advanced Digital Marketing 2019 is a thirteen-part online training course providing a comprehensive update on the latest developments in Digital Marketing that are relevant to New Zealand marketers.

Every lesson includes Action Steps so that you can start implementing what you’ve just learned, along with Quick Wins so that you can apply your newfound knowledge immediately.

This online training course is conducted on a web-based e-learning software platform, enabling course participants to proceed at their own pace, accessing materials online. This particular online training course provides content in a variety of multimedia forms, including text, images, videos, slideshows, flash-based presentations and PDF files. No special software is required to participate.

Course lessons will be provided weekly over thirteen parts, (but once each lesson is released, you can access it whenever you wish, anytime 24/7, in accordance with your own timetable). Interaction with the course tutor is enabled via email (with telephone backup if required).

Feedback from previous online training course participants

  • “this was the best professional development course I have done in many years” – Mark R, senior Agency Exec responsible for social media
  • “thought the information within was outstanding” – Ed P, General Manager
  • “What I loved was that I started with a fairly rudimentary understanding of social media but have learned a lot – including where to find more information as I need it.” – Fiona W, Marketing Manager
  • “I found it relevant, informative, topical, insightful and a bloody good read. It’s never evangelical, too techy, patronising, assumes that you know too much or too little about digital and has a warm sense of humour in the communication throughout which helped faciliate the learning process for me.” — Adrienne B, new media senior executive
  • “Thanks for pointing me in the direction of this course! It’s been extremely enlightening” — Shayne P, design agency director
  • “Rapt with what I have seen of the course” — Julia R, fashion editor
  • “I’m really enjoying the course – learning a lot – and I know the two friends I persuaded to join us are also loving it.” — Lavinia C, designer
  • “Am thoroughly enjoying the content!” – Kara B, magazine co-ordinator
  • “I completed the first lesson today and found it really interesting and love the interaction already! I am so looking forward to the second lesson already …” — Annette B, public relations director
  • “I was already engaging with social media and have been doing so for about 6 years or so. But, did I know how to use social media in a marketing and business sense? No, I simply did not. This course was a great way to show me how to do that.” — Sheryl K, online marketer

COURSE CREATION AND TUTORING
This course has been created and is tutored by Michael Carney.

WHO SHOULD TAKE THE COURSE
Any Business Owner, Marketing, Advertising, PR or Communications professional who already has a solid understanding of Digital Marketing but isn’t necessarily up to speed with the latest developments across all digital marketing disciplines.

 

COURSE CONTENTS

Here’s a high-level summary of what’s included in this Advanced Digital Marketing online training course:

Lesson 1: Social Media Marketing

Social Media is constantly changing, and unless you’re working with the medium every day, you can quickly fall behind on the latest tools, techniques and developments. And that’s a problem because, according to Hootsuite’s recent Social Media Barometer Report (which surveyed 9000 marketers across 19 countries, including New Zealand), 90% of respondents think social media is important for staying competitive.

The Social Media Barometer Report also shows that social media will continue to be a critical platform for businesses and customers. Almost three quarters of respondents agree that social media will increasingly contribute to their company’s bottom line.

In this lesson, we explore the essentials that you need to know to take full advantage of the various social networks that matter to the 3.5 million Kiwis who use social media. Our coverage will naturally include Facebook, Instagram, Twitter, Pinterest, Snapchat, LinkedIn and the soon-to-be-dismantled Google+, which are amongst New Zealand’s most active online platforms.

Along the way, we’ll talk about new and evolved developments such as:

  • the rise and rise of ephemeral social posts, with short-lived posts spreading from Snapchat to Instagram to Facebook to LinkedIn, YouTube and beyond
  • what you need to know about live video on the social platforms (people spend 3x longer watching video which is Live compared to video which is no longer Live)
  • the power of longform social video, with Facebook Watch and Instagram’s IGTV leading the way
  • the 114,000 hashtags banned by Instagram (and how to identify them)
  • how Europe’s new General Data Protection Regulation (GDPR) has transformed social media, and brought greater advertising transparency to Facebook in particular (and how you can use those changes to your commercial advantage)
  • the perils and promises of reputation management, and the increasing importance of social listening in a social-centric world
  • how President Trump, Cambridge Analytica and the alleged Russian involvement in the 2016 US Election has led to new certification tools that will, at the very least, complicate custom ad targeting within social media
  • the new social media reality that generating leads has become more of a focus for marketers than cultivating a loyal fan base
  • what you absolutely must know about Facebook’s new tool to let consumers rate Facebook businesses to whose ads they’ve responded (or see your reputation shredded)

We’ll also reveal which social media platforms are most favoured by marketers, and which are expected to attract more marketing dollars in 2019.

 

Lesson 2: Search

It will come as no surprise to learn that most online journeys, especially for unknown topics, begin with search engines. In New Zealand, the search engine of choice is predominantly Google — unless Siri, Alexa or Cortana is doing the searching for you on Bing, or you’re searching on Facebook (now 1.5 billion searches per day globally) or YouTube (billions of searches per month).

Consequently, there’s plenty to learn and stay updated about, including both Search Engine Optimisation (with its ever-changing rules and algorithms) and paid search advertising through the likes of Google Ads (formerly called AdWords).

Our Search lesson also covers a wide range of developing topics, including:

  • how Voice Search is transforming the ways in which consumers gather information, and how that in turn requires a whole new approach to keyword optimisation
  • what you need to know about Topic Clusters, to ensure your priority placement in search engine results
  • the opportunities inherent in Featured Snippets
  • how keyword search is giving way to User Intent as the most meaningful search signal
  • the dramatic growth in Natural Language Search
  • the increasing importance of structured data as Google uses AI more and more to handle search results
  • why E-A-T (Expertise, Authority, Trustworthiness) is an essential content metric in 2019
  • the convergence of SEO and Content
  • why speed is now vital to your search success
  • how Location, Location, Location is now a search engine mantra as well

 

Lesson 3: Online Video

Video continues to be white-hot, with more and more marketers adding online video to their list of must-have tools and techniques for 2019. Not all videos are created equal, however, and we look at the demand for Vertical Videos (thanks, Instagram), Square Videos (preferred by the social networks), Outstream Videos and other permutations and combinations now on offer.

Along the way, we’ll discuss:

  • what you need to know about the controversial new European Union Directive on Copyright in the Digital Single Market, and how Article 11 and Article 13 of this new legislation may have a stifling effect on content sharing, even for Kiwis
  • the implications of the new reality that videos are replacing photos as the primary way we create and share memories
  • how AI and the use of closed captions are making video content more searchable
  • videos are getting shorter (because consumers are quick to skip)
  • videos are getting longer (as more longform entertainment content is made available online, especially via Facebook Watch and IGTV)

We also talk about the fragmentation of the video streaming market in 2019 (and what that means for your ability to reach prospective customers). The transformation of television from linear, scheduled content to smorgasbord, watch-what-you-want-whenever-you-want offerings continues at a frantic pace.

Netflix’s position as dominant Subscription Video provider will be strenuously challenged in 2019 as new players enter the market, including:

  • NZ’s own Sky Television, whose long-awaited arrival into the online delivery market brings the potential for significant online advertising disruption
  • Freedive, an advertising-supported free TV and Movie streaming service just launched in the US by Amazon’s IMDb subsidiary. Although the service is currently US-only, Amazon has a history of rolling out such initiatives globally (once rights issues are untangled)
  • Disney+, a new online service combining the deep resources of Disney, Marvel, Star Wars, Pixar and the National Geographic channel, due to launch in late 2019
  • AT&T Time Warner, also launching into the streaming market in 2019 with three content offerings

 

Lesson 4: Marketing Automation

Marketing Automation — software tools designed to handle repetitive tasks such as emails and web actions — can improve your efficiency and even (if used effectively) enable you to take actions that would otherwise not be possible. In this lesson, we explore the capabilities of marketing automation platforms and consider if and how you might use them in your business.

Automation has given marketers an ever-increasing ability to personalise content on-the-fly, tailoring messages to both customers and prospects. As it turns out, consumers have noticed, they like it and they expect more and more messages to be customised just for them. In fact, research indicates that many consumers say that they are likely to ignore or abandon uncustomised messages in favour of more personal communications.

We look at the specific trends and opportunities in 2019, including:

  • how marketing automation enables (demands?) omnichannel promotion and integration
  • the rise in predictive lead scoring capabilities
  • real-time personalisation of videos and other multimedia offerings
  • the continuing importance of the human touch, despite all the technologies

 

Lesson 5: Paid Advertising

This lesson deals with what’s new and what’s important in the world of paid advertising. We take a deep dive into Programmatic Advertising and share what you need to know. Then we broaden our horizons to talk about Google Ads (building on the information provided in Lesson 2). And we discuss the surprising merits of using Amazon Ads to promote products listed in the ecommerce giant’s marketplace.

Next we tackle social advertising. As the social networks limit organic reach — the numbers of your followers who might see your social media posts just because they follow your page — organisations have turned to advertising to communicate their messages. In this lesson we examine how to make the most of your advertising options across various social media networks — and how to really take advantage of the enhanced targeting opportunities that social media provides.

In this lesson, we also discuss:

  • the increasing importance and effectiveness of remarketing
  • current and imminent online video advertising options
  • the new dawn of digital billboards

 

Lesson 6: Artificial Intelligence

Many of the topics we’ve already covered include Artificial Intelligence already baked into the products. In this lesson, we look in more depth at what you need to know about Artificial Intelligence, its uses and its possibilities in marketing.

We also look at how AI just might reinvent messaging and customer service, through technologies such as Chatbots.

And we also cover:

  • how Artificial Intelligence is currently being used in marketing
  • Artificial Intelligence Tools that are available for you to use to improve your marketing operations
  • planned and imminent developments for AI that may impact on your marketing effectiveness
  • how AI is currently being used to assist consumers
  • the implications (and the risks) of consumer uses of AI

Lesson 7: Influencer Marketing

The Internet in general, and social media in particular, has brought us thousands of influencers and micro-influencers, whose hustling on behalf of a product can encourage many of their followers to actually purchase said product.

Why? Because, according to a report by Nielsen, 92% of people trust recommendations from individuals over brands. And, let’s face it, many brands have brought that fate upon themselves by their own less-than-trustworthy behaviour.

In this lesson, we consider the importance of Influencer Marketing — and explore how to identify effective Kiwi micro-influencers who will be good ambassadors for your brand.

 

Lesson 8: Data-Driven Marketing

It seems that we’ve been talking about Big Data for years (and, in fact, we have). What matters in 2019, however, is not just Big Data but data of any size and scope — and, more importantly, how you use that data to shape your marketing, zigging and zagging as appropriate to reflect your learnings.

In earlier lessons, we’ve talked about various aspects of data-driven marketing, thanks to tools such as AI and Marketing Automation. In this lesson, we drill into more specific details, including:

  • Predictive & Prescriptive analytics
  • Lookalike modeling
  • Data quality
  • Consumer Engagement and User Experiences
  • Holistic, 360-Degree Customer Profiles

 

Lesson 9: Content Marketing

According to the Content Marketing Institute, content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action. It’s particularly relevant to B2B marketers, but it’s important for B2C as well. In this lesson we explore the principles of content marketing, including Creation, Curation and Content Pillars.

We also discuss:

  • the vital importance of original, relevant content (78% of consumers say that personally relevant content increases their purchase intent)
  • what Google Micro-Moments are and how to use them effectively to supercharge your content
  • how Size Matters, when to use shortform and when longform is preferrable

Oh, and this lesson covers Privacy as well. The new European General Data Protection Regulation (GDPR), which came into effect in mid-2018, has cast a long shadow around the world. Many governments are actively considering reshaping their own legislation to mimic the European requirements and major data users such as Facebook and Google have evolved their own rules and regulations to ensure that they are compliant with GDPR. We examine the implications for marketers in 2019.

 

Lesson 10: Email Marketing

It’s the oldest digital marketing tool of all, but it’s still the most effective for most target audiences. In this lesson we talk about email marketing strategies and best practices, and the tools you should use to promote your business as effectively as possible through email.

Developments to expect in email marketing in 2019 include:

  • more personalisation, especially thanks to the steadily-increasing flow of relevant, actionable information from AI and the various other technologies we’ve canvassed during this course
  • increases in mobile average order value, as consumers become more willing to make larger purchases through their mobile devices
  • an increase in interactive content, designed to encourage users to engage more readily with email content

 

Lesson 11: Messaging

As the mobile phone becomes the dominant communications mechanism, more and more consumers are connecting with each other through one or more specialist messaging applications. Now the top four messaging apps attract more eyeballs than the top four social networking apps. So what are the implications of consumers’ move to what’s become known as “Dark Social”?

In Lesson Eleven, you’ll also learn about:

  • The leading messaging contenders
  • how many people are using each app
  • how marketers are already using messaging services to advertise themselves to their audiences

 

 

Lesson 12: Analytics

It’s free, and it’s packed full with information that can transform your digital marketing efforts. We’re talking Google Analytics, and a great many online marketers use the free Analytics service to track the performance of their digital marketing. In this lesson, you’ll discover exactly what you can learn from Google Analytics and how to master it (even if you hate maths and stats).

 

Lesson 13: Technologies to Watch

In this final lesson, we peek into the digital marketing technologies of today and tomorrow, including such topics as the Internet of Things (IOT), Blockchain, Augmented & Virtual Reality and the impending, transformative nature of 5G cellular services. The digital tools are getting smarter and smarter, and you need to keep track of what’s possible, what’s inevitable and what just might be a passing phase.

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TIMING

This course begins on Thursday 02 January, 2020.

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INVESTMENT

This thirteen-part online training course is available for $697+GST. However we offer an Early Bird Discount of $100 for bookings received and payment made by midnight on Thursday 26 December, 2019.

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

To reserve your place in this course, please pay $597+GST by credit card through PayPal by clicking here:

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=RRNNCCXBFNEFQ

If you would prefer to pay by bank deposit, or require an invoice, please send an email to [email protected] with your requirements.

WHAT HAPPENS NEXT?

You’ll receive our emailed confirmation of your booking. Then on the first day of the course we’ll follow up with details of your Login and Password, along with an Enrolment Key for the Advanced Digital Marketing 2019 online training course. We’ll also correspond with you to determine which course you would like to supplement this course (and no, you don’t have to decide right away nor do you have to take the second course until you’re ready).

If you have any questions, or would like more information, please email us.

Sponsorship Opportunity: NZ Marketing Trends Reports

We’re experimenting with a different approach to our Marketing Trends reports in 2019 — but only for a limited time and only on a first-come, first-served basis [you should contact us at [email protected] to reserve your sponsorship topic].

In past years, we’ve created Trends Reports on various marketing topics, and made them available for anyone to use under a non-exclusive licensing arrangement.

This year, we’re experimenting with the notion of releasing the reports on an EXCLUSIVE basis, one sponsor per topic, to enable sponsors to get the most out of the reports.

Each Trends report is intended to demonstrate Authority and Thought Leadership in the chosen space, to help position your organisation as the go-to people for that specialty, and to act as a door-opener to get you in front of clients who otherwise might not be aware of, or not willing to consider, your services.

As you’ll see below, we’ve identified many key content strands for each report; however the final nature and content of the report will be determined in association with the sponsor.

We’re offering sponsorship in two different forms in 2019, either:

1 Sponsorship & Naming Rights of a single, 100-page Annual Trends Report, providing comprehensive coverage of the topic; or

2 Sponsorship & Naming Rights of four Quarterly Reports, each approximately 30 pages, enabling you to promote the sponsorship and demonstrate thought leadership on an ongoing basis

For either report, the sponsorship fee is $100+GST per page. We require 50% deposit upon commissioning, with the balance due upon publication.

ABOUT THE CREATOR OF THESE REPORTS
Oh, in case you’re wondering who we are to be preparing such reports: each report is being prepared by Michael Carney, author of seven books, adman, media director and strategic planning director. Michael is also the creator/training director of Netmarketing Courses, which provides online training across a wide range of digital marketing disciplines. See our About page for more.

Of necessity, we conduct a wide range of research for our various digital marketing courses, and that research forms the basis of these Trends reports.

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Here are some of the Trends Reports currently available for sponsorship:

Search Marketing 2019

This report provides an examination of Search Marketing Trends as we head through 2019.

In this presentation, we’ll wax lyrical about a wide ranging collection of topics, including:

Mobile Really Must Be First
In May 2015, Google reported that mobile searches had surpassed desktop searches on its search engine. Since then, the company has taken many steps which signal that mobile, not desktop, should be considered as the default user experience. In March 2018, Google introduced mobile-first indexing. We explore the implications.

Three Seconds is the New Fast
According to a study Google presented in late 2016, websites that gain priority in search results will be expected to load in three seconds or less. That’s simply a recognition by Google of the impatience of mobile-wielding web surfers. As you might imagine, that has direct implications for your website structure — and whether or not you opt for accelerated mobile pages (AMP) or Progressive Web Apps (PWA), which allow a website to work as if it were an app.

How Machine Learning is Revolutionising Google Search
Google CEO Sundar Pichai laid out the corporate mindset: “Machine learning is a core, transformative way by which we’re rethinking how we’re doing everything. We are thoughtfully applying it across all our products, be it search, ads, YouTube, or Play. And we’re in early days, but you will see us — in a systematic way — apply machine learning in all these areas.”

Perils of the Google Answer Box
In 2019, brands will need to place value on optimizing their digital content based on intent rather than specific keywords. As you have no doubt noticed, Google has become more and more likely to offer up specific answers rather than simply links to search results.

Big Data + Search = Attribution Challenges
Today’s conversion paths are extremely complex and as a result, micro-moments matter more than ever. Engaging with customers’ days, weeks, and even months before they’re ready to convert is going to be the new norm.

Reconsider Bing
Bing is a big player amongst the new breed of digital assistants. It’s fueling the search of Apple’s Siri and Amazon’s Alexa, apart from being the default search engine of Microsoft’s Cortana. Collectively, Bing powers voice search for approximately as many Voice Assistants as Google, around a billion each. Ignore Bing at your peril.

Video Optimisation
Voice search isn’t the only SEO trend taking over the Internet; videos are, too. They are an ever increasingly popular information medium, which makes them a rich source of customer traffic when you use them cleverly.

While your videos need to be excellent in order to rank on YouTube (any other quality standard is unacceptable there), they won’t be able to without being optimised for carefully picked keywords.

The Search Marketing presentation also looks at:

  • how Voice Search is transforming the ways in which consumers gather information, and how that in turn requires a whole new approach to keyword optimisation
  • what you need to know about Topic Clusters, to ensure your priority placement in search engine results
  • the opportunities inherent in Featured Snippets
  • how keyword search is giving way to User Intent as the most meaningful search signal
  • the dramatic growth in Natural Language Search
  • the increasing importance of structured data as Google uses AI more and more to handle search results
  • why E-A-T (Expertise, Authority, Trustworthiness) is an essential content metric in 2019
  • the convergence of SEO and Content
  • why speed is now vital to your search success
  • how Location, Location, Location is now a search engine mantra as well

Online Video Marketing 2019

Online Video is a powerful way to communicate your brand story, explain your value proposition, and build relationships with your customers and prospects.

And the statistics show that it’s working its socks off, especially with younger audiences:

video-by-device

The 2016 Nielsen New Zealand Multi-Screen Report, covering trends of Kiwi video viewing, reveals that around a quarter (26%) of New Zealanders watch TV content through other devices (not a TV set) in an average week. Besides the TV set, the most popular devices for watching video content across a week are desktops/laptops (39%), smartphones (27%) and tablets (18%).

We offer a training course covering Online Video Marketing, but the topic has become so important that we’re also creating this special report/presentation to bring you up to speed with the latest developments in Online Video.

In the presentation, we cover:

Google Loves Video
It’s not always evident down our way, but Google gives priority in search results to those that include videos. Which spells opportunity: add videos to your pages, optimised for relevant keywords, and feel the Google love.

Customers Now Expect Moving Pictures
When you realize that 25% of consumers will lose interest in your brand if you don’t have a video explaining your product or service, you’ll quickly decide the videos are really important for your brand as well.

The Transformative Nature of Live Video
Facebook and YouTube have gone all-in on live video, giving live content pride of place on their respective networks. If you can create relevant, entertaining live video for your brand, this just could be the most effective weapon in your marketing arsenal.

One Size No Longer Fits All
Gone are the days when you could make one video on Youtube and share it all over social media. Nowadays, it’s vital to create content that’s relevant to each platform.

Vertical Videos Are A Thing
The near-universal adoption of smartphones, as both capture and viewing mechanism, means that Vertical Video is now a valid — and desirable — format. But you do need to develop content that’s optimised for that format.

More Videos Will Be Designed to Play Without Sound
According to Digiday, 85 percent of Facebook video is watched without sound. Suddenly, that stark statistic underlines the necessity of providing effective captions for your videos. In this section we reveal a surprisingly easy way to create captions for Facebook.

Other topics featured in this presentation include:

  • the steady growth of VR and 360 degree videos
  • how brands have already started integrating videos into their website design
  • the unexpected value of video voicemail
  • skyrocketing Video Advertising budgets
  • the accelerated growth of Video Retargeting
  • Increase in A/B Video Testing
  • Crisis Management and Video
  • the viral ingredients of successful videos

All that and the latest breaking news and trends, in the Online Video Marketing NZ 2019 report and slide presentation, coming soon.

 


Social Media Marketing Trends 2019

Now we turn the spotlight on social media trends for 2019, inspired by an infographic from Filmora (available here).

1 Video

First on the list is the least surprising of all: social goes video. Yep, all those moving pictures clamouring for attention on Facebook, YouTube, Twitter and Instagram (now joined by LinkedIn, which has recently added its own native video offerings) will continue to get all the attention.

What that means for marketers: if you are not using video in social media, you are much less likely to get noticed — and even less likely to get remembered. According to data gathered by Filmora, 95% of video messages will be retained by consumers while only 10% of text-based posts will enjoy that privilege.

Oh, and if you can, make those videos live. Facebook Live videos are watched three times longer than regular videos.

2 Ephemeral is Hot

The move to short-lived content, pioneered by Snapchat and shamelessly copied by Instagram Stories, will continue to be a thing in 2018.

Why? There are a few factors at work, including:

  • increased concentration on the actual post content, precisely because it will disappear
  • fear of missing out, because the messages are limited and time-constrained
  • users can afford not to worry about little things like spelling, grammar or accuracy, because their messages don’t hang around long enough to be critiqued

3 Chatbots are multiplying

There are now some 12,000 active chatbots on Facebook Messenger and it is estimated that 30% of our chat conversations will be with the little creatures this year.

Why? Because, in many cases they are smarter than humans — at least when it comes to talking about what they know (are programmed) to chat about.

If you already know the most frequently asked questions about your products, a chatbot is the simplest, most efficient and friendliest (!) way to share that information with your prospects and customers.

4 Influencer Marketing is growing strongly

Influencer Marketing is the fastest-growing marketing channel, according to Filmora data.

That’s because, with all due respect to traditional media channels, Influencer Marketing is (or can/should be):

  • more targeted
  • more credible
  • more affordable

Influencer Marketing can also be more successful, according to 94% of those who use the channel.

And, since these days consumers put more trust in friends, whanau and peers, Influencer Marketing is an easy approach to gather endorsements that hopefully turn into sales.

5 Mobile, Mobile, Mobile

Yeah, we may never actually arrive at the long-promised “year of the mobile“, but this is pretty darned close.

More than 90% of Kiwis under 55 now have smartphones and, guess what, we actually use them — most especially, for checking in on social media many times a day.

And yes, that means that any marketing or promotion that you do on social media needs to be mobile-friendly — and, if you are sending anybody from a social medium to your own website, that better be mobile-friendly as well.

All that and of course much more, in the Social Media Marketing NZ Trends 2019 report and slide presentation, coming out soon.


Influencer Marketing 2019

Our next special report/presentation deals with the fast-growing topic of Influencer Marketing.

If you’re not sure exactly what Influencer Marketing is, allow TapInfluence to explain:

Influencer marketing is a type of marketing that focuses on using key leaders to drive your brand’s message to the larger market. Rather than marketing directly to a large group of consumers, you instead inspire / hire / pay Influencers to get out the word for you.

Influencer Marketing has evolved from humble origins to end up as the preferred buzzword to describe the current iteration of a well-established and familiar marketing tool: using “celebrities” to promote your products.

There’s a bit more to Influencer Marketing than just plunking a few celebrities into a TV commercial, however. Today’s definition of “celebrities” (Influencers) has broadened to encompass those who are, in the words of Andy Warhol, “famous for 15 minutes”.

At the same time, the number of celebrity followers that an Influencer might attract has shrunk from hundreds of thousands to, sometimes mere hundreds (whose celebrity leaders have been accordingly dubbed micro-influencers).

The Internet in general, and social media in particular, has brought us thousands of influencers and micro-influencers, whose hustling on behalf of a product can encourage many of their followers to actually purchase said product.

Why? Because, according to a report by Nielsen, 92% of people trust recommendations from individuals over brands. And, let’s face it, many brands have brought that fate upon themselves by their own less-than-trustworthy behaviour.

How hot is Influencer Marketing, really?

Here’s one indicator: 84% of US marketers are planning to use Influencer Marketing this year (according to Acorn Influence).

So, to bring you up to speed with Influencer Marketing, we’re producing this special presentation, whose topics include:

The Seven Most Effective Influencer Marketing Strategies
As it turns out, there’s a bit more to Influencer Marketing than simply tracking down people who seem to have a lot of followers in social media. We share proven strategies which will help lessen potential heartache.

How to Choose the Influencers Who are Right for You
Not all Influencers are created equal (and there are more than a few pretenders to the throne out there). We discuss what to look for (and what to avoid) — and why you should proceed slowly as you assemble your Influencer team.

Best Practices on Connecting with Influencers
Once you’ve determined the most appropriate Influencers for your brand, it’s time to reach out and connect. If you’re not careful though, and haven’t thought through the right approach, you might be turned down — or end up paying too much. We share lessons from others that will help ease the way.

Where and How to Find Kiwi Influencers
There are surprising numbers of influential New Zealanders who have attracted a wide following through their efforts on YouTube, Pinterest, Facebook, Instagram, Snapchat and elsewhere. We show you how to find them — and also sound a few cautionary notes.

In the Influencer Marketing NZ Presentation, we also examine:

  • the top Power Words to use
  • creative ways to incentivize influencers
  • Influencer Marketing measurement, KPIs & ROI
  • the four Rs of effective Influencer Marketing
  • how to run successful Influencer Marketing campaigns
  • what Google’s purchase of Famebit tells us about the future of Influencer Marketing
  • why major players are now buying Influencers
  • Influencer Case Studies
  • Influencer Marketing Tools
  • why Influencer campaigns fail
  • the fastest way to destroy your Influencer Marketing efforts
  • twenty trends that will shape Influencer Marketing in the next year

All that and of course much more, in the Influencer Marketing NZ 2019 report and slide presentation.

 


Content Marketing 2019

Content Marketing continues to blossom, especially in New Zealand, as more and more brands realise that consumers are doing their own homework online rather than seeking advice from salespeople (who may — how can we put this delicately? — not be entirely objective).

One of the solutions: provide helpful, relevant content online so that when consumers do their homework, you’re able to shape their thinking accordingly.

That’s why Content Marketing has earned its place as one of the topics we cover in this year’s Marketing Insights Presentation Series.

Here are some of the issues we feature:

The power of Nearby and Micro-Moment Marketing
The ubiquitous smart phone continue to change the game. Where once longform content was king, now snackable snippets — served up in answer to queries like “restaurant near me” — have become the new currency. We explore the trend and its implications.

Content Marketing as Defensive Mechanism
So many people are talking — not always positively — about brands and companies online, and organisations don’t always get the chance to present their own point of view as part of that conversation. As a result, many are turning to Content Marketing as a means to get their message out there.

Talking to Your Own
Content marketing has also seen itself become an internal PR tool, used to communicate in a planned and more effective manner with staff, dealers and suppliers. How are you ensuring that your own people know what they should about your organisation?

Overcoming “Content Shock”
Even when marketers do invest in Content Marketing, there are challenges. One of the biggest challenge: getting heard out there, amongst the ever-increasing cacophony of social media posts, blogs, video and all. It’s been dubbed “Content Shock” — and we look at how to deal with it.

Content Will Get useful or Get Ignored
Smart marketers will begin to invest in bigger content projects such as creating free and robust online tools, writing the go-to books in their industries, and creating environments where their customers can build a community to share knowledge

Accountability
Content marketers will be held accountable not just for how much content they create, but what it does for the business (much like demand generation teams).

Other topics that feature in this presentation include:

  • Personalisation
  • Engagement
  • Data-driven Insights
  • Interactive Experiences
  • Face-to-face Opportunities & Live Events
  • challenges of developing engaging visual content
  • the talent shortage
  • Algorithm-driven content distribution
  • Live video
  • compelling content experiences
  • the emergence of AI journalism
  • Immersive Content Formats
  • Science-based content marketing
  • The rise of the Content Librarian
  • The continuing rise of paid promotion and the decline of organic reach

Other Topics In Development

We’re also planning Trends reports covering:

  • eCommerce
  • Email Marketing
  • Artificial Intelligence & Marketing
  • Marketing Automation

We will consider developing reports for any marketing topic, so get in touch with us and tell us what content would be most relevant for your business.


CONTACT US TODAY

As we’ve already noted, these reports will be produced exclusively for a single sponsor for each topic, and are available on a first-come, first-served basis. We’re already talking to potential sponsors for several of the reports, so if you’re interested we recommend that you contact us today on [email protected] or by phone on 021 1493 403.

10 Key Digital Marketing Developments You Might Have Missed in 2019

Many of our clients tell us that keeping up with what’s happening in Digital Marketing is their biggest challenge.

No wonder. Every day brings plenty of new developments in Digital Marketing. Take a look at just a few of the announcements we scraped off the Interweb this morning:

1 Ephemeral Content, typically branded “Stories” across the various channels such as Facebook and Instagram, is one of the hottest trends in social media this year. This can be a great tool for new product launches, behind-the-scenes peeks, disappearing discounts and other short-term promotional strategies. Got a plan?

2 90% of searchers haven’t made up their mind about a brand before starting their search. That represents pure opportunity — or a chance to miss out completely if your online presence isn’t optimised for search.

3 The top reasons that consumers reach out to brands on social are that they had a question (57%), they had an issue with a product or service (45%) or they wanted to commend a company on their product or service (34%). Are you listening? Responding? Winning friends and influencing prospects?

4 What information do consumers like to see from brands in social media? Consumers are looking for content that includes discounts and sales (72%), posts that showcase new products and services (60%) and posts that teach them something (59%). Does your content measure up?

5 80% of millennial Pinterest users say that the platform helps them decide what they should buy. Are you using Pinterest to reach potential (predominantly female) purchasers? Do you even pin?

6 Emails that display incorrectly on mobile may be deleted within three seconds. Tough crowd.

7 Top factors that impact whether or not a consumer watches a video on social are length of video (61%), caption or description of video (51%) and whether the video is an ad or not (40%). In other words, your videos will do best if they are short, non-promotional and are accompanied by compelling descriptions.

8 Ad blocking in the US has doubled from 15% to 30% since 2014. If you haven’t developed effective native advertising strategies, you could be missing a large segment of your audience.

9 Robots are now starting to write copy that’s better than yours. In early 2019, OpenAI, a non-profit AI research company backed by the likes of Elon Musk, Peter Thiel, and Reid Hoffman, announced they built an AI model that essentially writes coherent paragraphs of text at scale. The model is called GPT-2 and it learned how to write this well by analyzing eight million web pages. If you’re a content marketer (or a copywriter), you have every reason to feel threatened.

10 LinkedIn Will Now Start Showing Users ‘Jobs Where You Could Make More Money’. It’s a (possibly regrettable) attempt to skew the playing field, whilst at the same time undermining traditional recruitment advertising. If you’re still using the usual techniques to find new staff, this could be a big problem.

So how do you cope with all this flood of information?

More importantly, how do you separate the wheat from the chaff? How do you decide which new developments are important for NZ businesses and which are largely irrelevant?

That’s where we come in — with the benefit of 40+ years of NZ marketing and 20+ years of digital marketing experience. We analyse, interpret and then highlight the key developments that you need to know about, in our new Advanced Digital Marketing course.

This brand new, hot-off-the-virtual-presses course is dedicated to delivering the very latest information about Digital Marketing. It is freshly developed in 2019 and will be revised and updated throughout the year.

This online training course covers exactly what you need to know to survive and prosper in 2019, across a variety of digital marketing disciplines, including:

  • Social Media
  • Search Marketing
  • Online Video
  • Marketing Automation
  • Paid Advertising
  • Artificial Intelligence
  • Influencer Marketing
  • Data-Driven Marketing
  • Content Marketing
  • Email Marketing
  • Messaging
  • Analytics
  • Other Technologies to Watch

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Now let’s get onto the course details:

Advanced Digital Marketing 2019 is a thirteen-part online training course providing a comprehensive update on the latest developments in Digital Marketing that are relevant to New Zealand marketers.

Every lesson includes Action Steps so that you can start implementing what you’ve just learned, along with Quick Wins so that you can apply your newfound knowledge immediately.

This online training course is conducted on a web-based e-learning software platform, enabling course participants to proceed at their own pace, accessing materials online. This particular online training course provides content in a variety of multimedia forms, including text, images, videos, slideshows, flash-based presentations and PDF files. No special software is required to participate.

Course lessons will be provided weekly over thirteen parts, (but once each lesson is released, you can access it whenever you wish, anytime 24/7, in accordance with your own timetable). Interaction with the course tutor is enabled via email (with telephone backup if required).

Feedback from previous online training course participants

  • “this was the best professional development course I have done in many years” – Mark R, senior Agency Exec responsible for social media
  • “thought the information within was outstanding” – Ed P, General Manager
  • “What I loved was that I started with a fairly rudimentary understanding of social media but have learned a lot – including where to find more information as I need it.” – Fiona W, Marketing Manager
  • “I found it relevant, informative, topical, insightful and a bloody good read. It’s never evangelical, too techy, patronising, assumes that you know too much or too little about digital and has a warm sense of humour in the communication throughout which helped faciliate the learning process for me.” — Adrienne B, new media senior executive
  • “Thanks for pointing me in the direction of this course! It’s been extremely enlightening” — Shayne P, design agency director
  • “Rapt with what I have seen of the course” — Julia R, fashion editor
  • “I’m really enjoying the course – learning a lot – and I know the two friends I persuaded to join us are also loving it.” — Lavinia C, designer
  • “Am thoroughly enjoying the content!” – Kara B, magazine co-ordinator
  • “I completed the first lesson today and found it really interesting and love the interaction already! I am so looking forward to the second lesson already …” — Annette B, public relations director
  • “I was already engaging with social media and have been doing so for about 6 years or so. But, did I know how to use social media in a marketing and business sense? No, I simply did not. This course was a great way to show me how to do that.” — Sheryl K, online marketer

COURSE CREATION AND TUTORING
This course has been created and is tutored by Michael Carney.

WHO SHOULD TAKE THE COURSE
Any Business Owner, Marketing, Advertising, PR or Communications professional who already has a solid understanding of Digital Marketing but isn’t necessarily up to speed with the latest developments across all digital marketing disciplines.

 

COURSE CONTENTS

Here’s a high-level summary of what’s included in this Advanced Digital Marketing online training course:

Lesson 1: Social Media Marketing

Social Media is constantly changing, and unless you’re working with the medium every day, you can quickly fall behind on the latest tools, techniques and developments. And that’s a problem because, according to Hootsuite’s recent Social Media Barometer Report (which surveyed 9000 marketers across 19 countries, including New Zealand), 90% of respondents think social media is important for staying competitive.

The Social Media Barometer Report also shows that social media will continue to be a critical platform for businesses and customers. Almost three quarters of respondents agree that social media will increasingly contribute to their company’s bottom line.

In this lesson, we explore the essentials that you need to know to take full advantage of the various social networks that matter to the 3.5 million Kiwis who use social media. Our coverage will naturally include Facebook, Instagram, Twitter, Pinterest, Snapchat, LinkedIn and the soon-to-be-dismantled Google+, which are amongst New Zealand’s most active online platforms.

Along the way, we’ll talk about new and evolved developments such as:

  • the rise and rise of ephemeral social posts, with short-lived posts spreading from Snapchat to Instagram to Facebook to LinkedIn, YouTube and beyond
  • what you need to know about live video on the social platforms (people spend 3x longer watching video which is Live compared to video which is no longer Live)
  • the power of longform social video, with Facebook Watch and Instagram’s IGTV leading the way
  • the 114,000 hashtags banned by Instagram (and how to identify them)
  • how Europe’s new General Data Protection Regulation (GDPR) has transformed social media, and brought greater advertising transparency to Facebook in particular (and how you can use those changes to your commercial advantage)
  • the perils and promises of reputation management, and the increasing importance of social listening in a social-centric world
  • how President Trump, Cambridge Analytica and the alleged Russian involvement in the 2016 US Election has led to new certification tools that will, at the very least, complicate custom ad targeting within social media
  • the new social media reality that generating leads has become more of a focus for marketers than cultivating a loyal fan base
  • what you absolutely must know about Facebook’s new tool to let consumers rate Facebook businesses to whose ads they’ve responded (or see your reputation shredded)

We’ll also reveal which social media platforms are most favoured by marketers, and which are expected to attract more marketing dollars in 2019.

 

Lesson 2: Search

It will come as no surprise to learn that most online journeys, especially for unknown topics, begin with search engines. In New Zealand, the search engine of choice is predominantly Google — unless Siri, Alexa or Cortana is doing the searching for you on Bing, or you’re searching on Facebook (now 1.5 billion searches per day globally) or YouTube (billions of searches per month).

Consequently, there’s plenty to learn and stay updated about, including both Search Engine Optimisation (with its ever-changing rules and algorithms) and paid search advertising through the likes of Google Ads (formerly called AdWords).

Our Search lesson also covers a wide range of developing topics, including:

  • how Voice Search is transforming the ways in which consumers gather information, and how that in turn requires a whole new approach to keyword optimisation
  • what you need to know about Topic Clusters, to ensure your priority placement in search engine results
  • the opportunities inherent in Featured Snippets
  • how keyword search is giving way to User Intent as the most meaningful search signal
  • the dramatic growth in Natural Language Search
  • the increasing importance of structured data as Google uses AI more and more to handle search results
  • why E-A-T (Expertise, Authority, Trustworthiness) is an essential content metric in 2019
  • the convergence of SEO and Content
  • why speed is now vital to your search success
  • how Location, Location, Location is now a search engine mantra as well

 

Lesson 3: Online Video

Video continues to be white-hot, with more and more marketers adding online video to their list of must-have tools and techniques for 2019. Not all videos are created equal, however, and we look at the demand for Vertical Videos (thanks, Instagram), Square Videos (preferred by the social networks), Outstream Videos and other permutations and combinations now on offer.

Along the way, we’ll discuss:

  • what you need to know about the controversial new European Union Directive on Copyright in the Digital Single Market, and how Article 11 and Article 13 of this new legislation may have a stifling effect on content sharing, even for Kiwis
  • the implications of the new reality that videos are replacing photos as the primary way we create and share memories
  • how AI and the use of closed captions are making video content more searchable
  • videos are getting shorter (because consumers are quick to skip)
  • videos are getting longer (as more longform entertainment content is made available online, especially via Facebook Watch and IGTV)

We also talk about the fragmentation of the video streaming market in 2019 (and what that means for your ability to reach prospective customers). The transformation of television from linear, scheduled content to smorgasbord, watch-what-you-want-whenever-you-want offerings continues at a frantic pace.

Netflix’s position as dominant Subscription Video provider will be strenuously challenged in 2019 as new players enter the market, including:

  • NZ’s own Sky Television, whose long-awaited arrival into the online delivery market brings the potential for significant online advertising disruption
  • Freedive, an advertising-supported free TV and Movie streaming service just launched in the US by Amazon’s IMDb subsidiary. Although the service is currently US-only, Amazon has a history of rolling out such initiatives globally (once rights issues are untangled)
  • Disney+, a new online service combining the deep resources of Disney, Marvel, Star Wars, Pixar and the National Geographic channel, due to launch in late 2019
  • AT&T Time Warner, also launching into the streaming market in 2019 with three content offerings

 

Lesson 4: Marketing Automation

Marketing Automation — software tools designed to handle repetitive tasks such as emails and web actions — can improve your efficiency and even (if used effectively) enable you to take actions that would otherwise not be possible. In this lesson, we explore the capabilities of marketing automation platforms and consider if and how you might use them in your business.

Automation has given marketers an ever-increasing ability to personalise content on-the-fly, tailoring messages to both customers and prospects. As it turns out, consumers have noticed, they like it and they expect more and more messages to be customised just for them. In fact, research indicates that many consumers say that they are likely to ignore or abandon uncustomised messages in favour of more personal communications.

We look at the specific trends and opportunities in 2019, including:

  • how marketing automation enables (demands?) omnichannel promotion and integration
  • the rise in predictive lead scoring capabilities
  • real-time personalisation of videos and other multimedia offerings
  • the continuing importance of the human touch, despite all the technologies

 

Lesson 5: Paid Advertising

This lesson deals with what’s new and what’s important in the world of paid advertising. We take a deep dive into Programmatic Advertising and share what you need to know. Then we broaden our horizons to talk about Google Ads (building on the information provided in Lesson 2). And we discuss the surprising merits of using Amazon Ads to promote products listed in the ecommerce giant’s marketplace.

Next we tackle social advertising. As the social networks limit organic reach — the numbers of your followers who might see your social media posts just because they follow your page — organisations have turned to advertising to communicate their messages. In this lesson we examine how to make the most of your advertising options across various social media networks — and how to really take advantage of the enhanced targeting opportunities that social media provides.

In this lesson, we also discuss:

  • the increasing importance and effectiveness of remarketing
  • current and imminent online video advertising options
  • the new dawn of digital billboards

 

Lesson 6: Artificial Intelligence

Many of the topics we’ve already covered include Artificial Intelligence already baked into the products. In this lesson, we look in more depth at what you need to know about Artificial Intelligence, its uses and its possibilities in marketing.

We also look at how AI just might reinvent messaging and customer service, through technologies such as Chatbots.

And we also cover:

  • how Artificial Intelligence is currently being used in marketing
  • Artificial Intelligence Tools that are available for you to use to improve your marketing operations
  • planned and imminent developments for AI that may impact on your marketing effectiveness
  • how AI is currently being used to assist consumers
  • the implications (and the risks) of consumer uses of AI

Lesson 7: Influencer Marketing

The Internet in general, and social media in particular, has brought us thousands of influencers and micro-influencers, whose hustling on behalf of a product can encourage many of their followers to actually purchase said product.

Why? Because, according to a report by Nielsen, 92% of people trust recommendations from individuals over brands. And, let’s face it, many brands have brought that fate upon themselves by their own less-than-trustworthy behaviour.

In this lesson, we consider the importance of Influencer Marketing — and explore how to identify effective Kiwi micro-influencers who will be good ambassadors for your brand.

 

Lesson 8: Data-Driven Marketing

It seems that we’ve been talking about Big Data for years (and, in fact, we have). What matters in 2019, however, is not just Big Data but data of any size and scope — and, more importantly, how you use that data to shape your marketing, zigging and zagging as appropriate to reflect your learnings.

In earlier lessons, we’ve talked about various aspects of data-driven marketing, thanks to tools such as AI and Marketing Automation. In this lesson, we drill into more specific details, including:

  • Predictive & Prescriptive analytics
  • Lookalike modeling
  • Data quality
  • Consumer Engagement and User Experiences
  • Holistic, 360-Degree Customer Profiles

 

Lesson 9: Content Marketing

According to the Content Marketing Institute, content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action. It’s particularly relevant to B2B marketers, but it’s important for B2C as well. In this lesson we explore the principles of content marketing, including Creation, Curation and Content Pillars.

We also discuss:

  • the vital importance of original, relevant content (78% of consumers say that personally relevant content increases their purchase intent)
  • what Google Micro-Moments are and how to use them effectively to supercharge your content
  • how Size Matters, when to use shortform and when longform is preferrable

Oh, and this lesson covers Privacy as well. The new European General Data Protection Regulation (GDPR), which came into effect in mid-2018, has cast a long shadow around the world. Many governments are actively considering reshaping their own legislation to mimic the European requirements and major data users such as Facebook and Google have evolved their own rules and regulations to ensure that they are compliant with GDPR. We examine the implications for marketers in 2019.

 

Lesson 10: Email Marketing

It’s the oldest digital marketing tool of all, but it’s still the most effective for most target audiences. In this lesson we talk about email marketing strategies and best practices, and the tools you should use to promote your business as effectively as possible through email.

Developments to expect in email marketing in 2019 include:

  • more personalisation, especially thanks to the steadily-increasing flow of relevant, actionable information from AI and the various other technologies we’ve canvassed during this course
  • increases in mobile average order value, as consumers become more willing to make larger purchases through their mobile devices
  • an increase in interactive content, designed to encourage users to engage more readily with email content

 

Lesson 11: Messaging

As the mobile phone becomes the dominant communications mechanism, more and more consumers are connecting with each other through one or more specialist messaging applications. Now the top four messaging apps attract more eyeballs than the top four social networking apps. So what are the implications of consumers’ move to what’s become known as “Dark Social”?

In Lesson Eleven, you’ll also learn about:

  • The leading messaging contenders
  • how many people are using each app
  • how marketers are already using messaging services to advertise themselves to their audiences

 

 

Lesson 12: Analytics

It’s free, and it’s packed full with information that can transform your digital marketing efforts. We’re talking Google Analytics, and a great many online marketers use the free Analytics service to track the performance of their digital marketing. In this lesson, you’ll discover exactly what you can learn from Google Analytics and how to master it (even if you hate maths and stats).

 

Lesson 13: Technologies to Watch

In this final lesson, we peek into the digital marketing technologies of today and tomorrow, including such topics as the Internet of Things (IOT), Blockchain, Augmented & Virtual Reality and the impending, transformative nature of 5G cellular services. The digital tools are getting smarter and smarter, and you need to keep track of what’s possible, what’s inevitable and what just might be a passing phase.

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TIMING

This course begins on Thursday 02 January, 2020.

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INVESTMENT

This thirteen-part online training course is available for $697+GST. However we offer an Early Bird Discount of $100 for bookings received and payment made by midnight on Thursday 26 December, 2019.

 

 

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

To reserve your place in this course, please pay $597+GST by credit card through PayPal by clicking here:

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=RRNNCCXBFNEFQ

If you would prefer to pay by bank deposit, or require an invoice, please send an email to [email protected] with your requirements.

WHAT HAPPENS NEXT?

You’ll receive our emailed confirmation of your booking. Then on the first day of the course we’ll follow up with details of your Login and Password, along with an Enrolment Key for the Advanced Digital Marketing 2019 online training course. We’ll also correspond with you to determine which course you would like to supplement this course (and no, you don’t have to decide right away nor do you have to take the second course until you’re ready).

If you have any questions, or would like more information, please email us.

5 Social Media Marketing Mistakes to Avoid in 2019

You’d think by now that, given how long* social media has been with us, we’d have mastered the medium already.

*The first recognizable social media site, Six Degrees, was created more than twenty years ago, in 1997; MySpace dates back to 2003; and Facebook followed soon after, in 2004.

Alas, there are still plenty of errors that marketers are likely to make along the way, even in 2019.

Here are the top five most common mistakes that businesses (in New Zealand and elsewhere) are still likely to make:

1 Only Talking About Yourself

There’s a time and place for bragging about yourself and your products but, mostly, social media ain’t that place. If you’re not serving up interesting, relevant, noteworthy content on your social media platforms, you’re simply calling out to be unfollowed.

As WeCan Mag notes:

If all you do is post spammy sales pitches non-stop, you’re wasting your potential. People see ads all day long — from the time they wake up and turn on the TV or check their phones to the time they go to sleep when the day is done.

Understandably, people are sick of promotional material. Instead, think about the pain points your customers deal with and address those with content meant to solve their problems.

2 Targeting the Wrong Audience

The really GREAT thing about paid advertising on social media networks is that you can finely target your audience. Only want NZ women aged 20-30 to see your advertisements? Select your prospects accordingly.

The really BAD thing about paid advertising on social media networks is that you can finely target your audience. If you don’t really know who’s buying your products, you might end up defining your audience incorrectly and pouring your advertising expenditure down the drain.

For example, women are often the primary purchase influencers (and in many cases dominant decision-makers) on men’s clothing, deodorants and other seemingly-gender-specific products. Market at males and you could be wasting your time.

You should also consider your choice of social network carefully. Facebook and Instagram dominate social media usage in New Zealand, but their appeal isn’t the same across all age groups:

Potential NZ Reach by Age Group as at February 2019 (Source: Facebook/Instagram)

3 Focussing on Vanity Metrics

When you aren’t measuring anything meaningful, it’s comforting to count up the number of followers you have, or the number of likes you’ve gathered, and think you’re succeeding in social media.

Unfortunately, those sorts of vanity metrics don’t mean anything. You need to drill more deeply, as this table from Plexxie shows:

4 #Too #Many #Hashtags

Hashtags are a handy tool on most social media sites. They get people who are already talking about things relevant to your business to notice you. A carefully-chosen hashtag can be a great way to bring the right people to your page.

However, as Plexxie observes:

Overcrowding your post with hashtags is setting yourself up to be that guy at the bar who says too much of all the wrong things. He is either ignored, ridiculed or thrown out. Don’t be that guy.

From our experience, 20 to 30 relatable hashtags on a post max.

5 Too Much Automation

Automation can be extremely useful for managing your social media management efforts, but don’t go overboard. As Rock Ridge Media points out:

Automation can be quite good for social media marketing, but it needs to be incorporated into a larger campaign strategy. If you are constantly using automated link posting, this will give your followers the impression that you’re spamming them, which doesn’t do much for your customer trust or engagement.

Automation can be used to boost your marketing efforts and alleviate some of the work for your team, but it should be used sparingly. Also, automation is detrimental if it’s done at random, so be sure any automated tasks you have are on a consistent schedule.


Effective social media marketing requires the right knowledge, tools, tips and techniques to help you get noticed and to encourage your audience to engage with you and your brand.

That’s where we can help.

We have a number of social media marketing courses available already but, in recognition of the combined strengths of Facebook and Instagram, we’ve taken the best of our popular Facebook and Instagram courses, and blended them together into a powerful thirteen-part Mastering Facebook and Instagram Marketing online training course.

This combined will bring you up to speed with what’s required to make your social media marketing on Facebook and Instagram really work for you in 2019.

Here’s what the Mastering Facebook and Instagram Marketing online training course covers:

PART ONE: FACEBOOK MARKETING

LESSON ONE: AUDIT AND MAKEOVER

In this first lesson we invite you to audit your current Facebook presence. Who have you attracted so far to your Facebook page, how much are they interacting with you and what do they get to see when they arrive at your Facebook Fan Page anyway? Then we show you some of the ways that leading brands and organisations have set themselves up on Facebook and identify the key elements you’ll need to include if you want to increase your success on Facebook. You may even find yourself rethinking your current Facebook activity entirely.

LESSON TWO: ENGAGEMENT

Know anything about Facebook’s algorithms? These not-very-well-known formulae determine exactly how visible you are on Facebook, especially to those who say they like you. We peek under the covers and show you exactly what you need to do to prosper under the algorithms — and how important it is to engage in particular ways with your fans and followers. A word of advice: don’t post anything more to Facebook until you’ve completed Lesson Two.

LESSON THREE: PLANTING VIRAL SEEDS

“Viral” is one of those magic qualities to which most marketers aspire. Alas, many are called but few are chosen. In this lesson we look at the principles behind some of the most effective viral campaigns of recent time — and show you how to harness those concepts to reach out to influencers and consumers alike. We’ll also discuss how you can (legally and legitimately!) make Other Peoples’ Content actually work for you!

LESSON FOUR: CREATING EFFECTIVE FACEBOOK POSTS

The biggest challenge for any business using Facebook pages these days? Creating Facebook posts that get noticed and get shared.

So this lesson tackles this problem head on, identifies the secrets of effective Facebook posts and shows you exactly what you need to do to stand out on Facebook.

LESSON FIVE: FACEBOOK ADVERTISING

Even with what you’ve learned in Lesson Four about creating effective Facebook posts, you’ll still need to master the art of paid Facebook advertising — that’s just the reality of social media marketing these days. In this lesson we explore what you need to know to achieve significant success promoting your organisation on Facebook.

LESSON SIX: SOCIAL SHOPPING

There’s a whole lot more to social shopping than just offering a drop-dead, deeply discounted deal and ending up with bargain shoppers who won’t spend a penny more than their coupons allow. We take a serious look at some of the best practices in this space and identify smart ways to help your customers spend more of their hard-earned money with you. Along the way we’ll discuss pre-commerce, augmented recommendations and how to turn existing customers into advocated (without them having to do anything). And we also take a look at Facebook Apps and how they can be of use to you.

PART TWO: INSTAGRAM MARKETING

Lesson Seven: Getting Established on Instagram

In this lesson, we discuss how important both pictures and video have become when it comes to getting noticed. We then explore the specifics of Instagram, including its background, the demographic profile of those most likely to use the social medium and how Kiwis are using  Instagram.

We also look at some of the leading Kiwi Instagram practitioners (a topic which we will return to in more detail later in the course) and how they are using Instagram effectively.

Lesson Seven includes:

  • The Power of Pictures
  • Instagram: a History
  • Who Uses Instagram
  • Instagram in NZ
  • Your Ideal Instagram User Name
  • Your Optimised Profile Picture
  • What You Should Feature in Your Instagram Bio

Lesson Eight: Instagram for Business

Do consumers actually connect to businesses on Instagram? Yes, according to at least one study, 80% of users follow brands on the Instagram platform.

Why? The usual reasons that consumers give:

  • they like the brand and want to show their support
  • they want deals and discounts
  • they like to receive insider knowledge about the brand
  • FOMO (Fear of Missing Out)

In Lesson Eight we discuss how to set yourself up with a Business Account on Instagram, we show you the stats on the percentage of businesses currently using Instagram, and we reveal some of New Zealand’s most popular brands on the platform.

Lesson Eight covers:

  • Setting Up a Business Account on Instagram
  • What You Need to Know about Instagram Stories
  • New Zealand brands on Instagram
  • What you need to know about Instagram Shopping

 

Lesson Nine: Posting to Instagram

Why do some Instagram posts go massively viral (effortlessly, it seems) whilst others are just meh? We’ve done the homework so you don’t have to, identifying more than a dozen secrets of powerful Instagram photos and videos.

We also discuss the best ways to attract followers, and how to really engage with them.

Lesson Nine features:

  • The Most Effective Instagram Creative Approaches
  • The comparative effectiveness of photos vs. videos
  • The photo content types that attract 38% more likes
  • Posting Mistakes to Avoid
  • How often you should post
  • The strategic importance of Location Tagging
  • The power of emojis
  • How to Set Up and Use Instagram Live

 

Lesson Ten: Hashtags

Hashtags are the lifeblood of Instagram. They’re the equivalent of keywords on Instagram, except even more so: they’re a way of getting found, a rallying point for people, brands and causes and a way to reach out to your constituency in a highly-targeted and shareable manner.

In this lesson, we examine the hashtag phenomenon, show you how brands and leading Instagrammers are using them effectively and help you to identify the best hashtags for your products and services.

Lesson Ten includes:

  • Optimising Hashtag Usage
  • Choosing Hashtags
  • Hiding Hashtags
  • The ideal number of Hashtags on each post
  • How to Follow Hashtags (and encourage others to do so)

 

Lesson Eleven: Instagram Advertising

If you want to take full advantage of Instagram, then at some point you will find yourself buying advertising on the platform.

Lesson Eleven to the rescue, with the key facts you need to know about advertising on Instagram, to ensure that you achieve maximum effectiveness.

Lesson Eleven outlines:

  • The Mechanics of Instagram Advertising
  • Instagram Advertising Options
  • Best practices for using video in Instagram ads
  • Boosting Instagram posts
  • Effective Targeting
  • Using Facebook Ads Manager

 

Lesson Twelve: Instagram Influencers

Did you know that 78% of social influencers prefer to partner with brands through Instagram, according to recent research?

That statistic makes it more important than ever to learn how to use Instagram effectively.

In this lesson, we talk about how to use Influencer Marketing effectively (and monitor results) and also sound some alarms to ensure that your influencers comply with their legal obligations.

In Lesson Twelve, you’ll also learn:

  • Why Use Influencer Marketing
  • Most Effective Influencer Marketing Strategies
  • Finding Kiwi Influencers
  • Notifications and Disclaimers you MUST use
  • Influencer Marketing Measurement & ROI

 

Lesson Thirteen: Instagram Tips, Trends, Tools

Finally, we cover some of the key tips and techniques that you need to know about to make the most effective use of Instagram, along with some of the recent Instagram developments and new feature testing.

In Lesson Thirteen, we cover:

  • Identifying the best times to upload to Instagram
  • How to Remove Inappropriate Instagram Comments
  • What you need to know about Instagram Rights Manager
  • The Best Instagram Tools
  • Instagram Trends to Note

————————

WHO WILL BENEFIT FROM THIS COURSE?
Any Kiwi marketer, or anyone who is responsible for marketing for their organisation, who is considering using Instagram or Facebook (or probably both) to promote their products/services.

————————

WHAT CUSTOMERS ARE SAYING ABOUT OUR COURSES

Here’s a sampling of the feedback we’ve received from those who’ve taken our courses:

  • Thanks for an informative and interesting [Facebook Accelerator] course. Your presentation held a good balance of theoretical and practical information and was clear and simple enough for a non IT Facebook novice like me to follow. There are many ideas that I have gained that I will attempt to incorporate in the overall marketing plan my team is currently developing for our brand. Facebook can offer so much more than I thought as a medium for communicating with our current and prospective customers. Julie D
  • I found this course fantastic, i started off knowing very little about facebook (just how to run my own personal page) to now having a thorough understanding of ALL the things you can (and there is a lot). The course format was great and allowed knowledge to be built up over time. Course length was great and this will definetly be something i come back to constantly as we develop our facebook pages more within my company. Aleisha H
  • I have really enjoyed the course and the way it was structured. It was informative and interesting – liked the way you incorporated slide-shows, video, statistics and different forms of media to provide information. Lisa C

————————

TIMING

This online training course begins on Wednesday 01 January, 2020.

—-

INVESTMENT

If you were to take the Facebook and Instagram courses separately, it would cost you up to $1194+GST. Sign up for this combined thirteen-part Mastering Facebook and Instagram Marketing course and pay just $897+GST. However we offer a $100 Early Bird Discount — the course is just $797+GST for bookings made and payment received by Wednesday 25 December, 2019

.

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

To reserve your place in this Mastering Facebook and Instagram Marketing course and SAVE $100, please pay by credit card through PayPal by clicking here:

Register Now for the next course

If you would prefer to pay by bank deposit, or require an invoice, please send an email to [email protected] with your requirements.

WHAT HAPPENS NEXT?

You’ll receive our emailed confirmation of your booking. Then on the first day of the course we’ll follow up with details of your Login and Password, along with an Enrolment Key for the Mastering Facebook and Instagram Marketing online training course.

If you have any questions, or would like more information, please email us at [email protected]

Mastering Facebook and Instagram Marketing in 2019

In 2019, by far the most powerful social media channels for NZ marketers are Facebook and Instagram.

That’s where the audiences are, and that’s where YOU need to be.

  • Through Facebook you can reach an estimated 3.3 million Kiwis 13+
  • Through Instagram you can reach an estimated 1.7 million Kiwis 13+

Of course, there’s rather more to Facebook and Instagram marketing than making a few posts or taking a few pretty pictures and hoping to reach large numbers of your target audience.

Effective social media marketing requires the right knowledge, tools, tips and techniques to help you get noticed and to encourage your audience to engage with you and your brand.

That’s where we can help.

We have a number of social media marketing courses available already but, in recognition of the combined strengths of Facebook and Instagram, we’ve taken the best of our popular Facebook and Instagram courses, and blended them together into a powerful thirteen-part Mastering Facebook and Instagram Marketing online training course.

This combined will bring you up to speed with what’s required to make your social media marketing on Facebook and Instagram really work for you in 2019.

(And see below for a very special offer saving you $200).

Here’s what the Mastering Facebook and Instagram Marketing online training course covers:

PART ONE: FACEBOOK MARKETING

LESSON ONE: AUDIT AND MAKEOVER

In this first lesson we invite you to audit your current Facebook presence. Who have you attracted so far to your Facebook page, how much are they interacting with you and what do they get to see when they arrive at your Facebook Fan Page anyway? Then we show you some of the ways that leading brands and organisations have set themselves up on Facebook and identify the key elements you’ll need to include if you want to increase your success on Facebook. You may even find yourself rethinking your current Facebook activity entirely.

LESSON TWO: ENGAGEMENT

Know anything about Facebook’s algorithms? These not-very-well-known formulae determine exactly how visible you are on Facebook, especially to those who say they like you. We peek under the covers and show you exactly what you need to do to prosper under the algorithms — and how important it is to engage in particular ways with your fans and followers. A word of advice: don’t post anything more to Facebook until you’ve completed Lesson Two.

LESSON THREE: PLANTING VIRAL SEEDS

“Viral” is one of those magic qualities to which most marketers aspire. Alas, many are called but few are chosen. In this lesson we look at the principles behind some of the most effective viral campaigns of recent time — and show you how to harness those concepts to reach out to influencers and consumers alike. We’ll also discuss how you can (legally and legitimately!) make Other Peoples’ Content actually work for you!

LESSON FOUR: CREATING EFFECTIVE FACEBOOK POSTS

The biggest challenge for any business using Facebook pages these days? Creating Facebook posts that get noticed and get shared.

So this lesson tackles this problem head on, identifies the secrets of effective Facebook posts and shows you exactly what you need to do to stand out on Facebook.

LESSON FIVE: FACEBOOK ADVERTISING

Even with what you’ve learned in Lesson Four about creating effective Facebook posts, you’ll still need to master the art of paid Facebook advertising — that’s just the reality of social media marketing these days. In this lesson we explore what you need to know to achieve significant success promoting your organisation on Facebook.

LESSON SIX: SOCIAL SHOPPING

There’s a whole lot more to social shopping than just offering a drop-dead, deeply discounted deal and ending up with bargain shoppers who won’t spend a penny more than their coupons allow. We take a serious look at some of the best practices in this space and identify smart ways to help your customers spend more of their hard-earned money with you. Along the way we’ll discuss pre-commerce, augmented recommendations and how to turn existing customers into advocated (without them having to do anything). And we also take a look at Facebook Apps and how they can be of use to you.

PART TWO: INSTAGRAM MARKETING

Lesson Seven: Getting Established on Instagram

In this lesson, we discuss how important both pictures and video have become when it comes to getting noticed. We then explore the specifics of Instagram, including its background, the demographic profile of those most likely to use the social medium and how Kiwis are using  Instagram.

We also look at some of the leading Kiwi Instagram practitioners (a topic which we will return to in more detail later in the course) and how they are using Instagram effectively.

Lesson Seven includes:

  • The Power of Pictures
  • Instagram: a History
  • Who Uses Instagram
  • Instagram in NZ
  • Your Ideal Instagram User Name
  • Your Optimised Profile Picture
  • What You Should Feature in Your Instagram Bio

Lesson Eight: Instagram for Business

Do consumers actually connect to businesses on Instagram? Yes, according to at least one study, 80% of users follow brands on the Instagram platform.

Why? The usual reasons that consumers give:

  • they like the brand and want to show their support
  • they want deals and discounts
  • they like to receive insider knowledge about the brand
  • FOMO (Fear of Missing Out)

In Lesson Eight we discuss how to set yourself up with a Business Account on Instagram, we show you the stats on the percentage of businesses currently using Instagram, and we reveal some of New Zealand’s most popular brands on the platform.

Lesson Eight covers:

  • Setting Up a Business Account on Instagram
  • What You Need to Know about Instagram Stories
  • New Zealand brands on Instagram
  • What you need to know about Instagram Shopping

 

Lesson Nine: Posting to Instagram

Why do some Instagram posts go massively viral (effortlessly, it seems) whilst others are just meh? We’ve done the homework so you don’t have to, identifying more than a dozen secrets of powerful Instagram photos and videos.

We also discuss the best ways to attract followers, and how to really engage with them.

Lesson Nine features:

  • The Most Effective Instagram Creative Approaches
  • The comparative effectiveness of photos vs. videos
  • The photo content types that attract 38% more likes
  • Posting Mistakes to Avoid
  • How often you should post
  • The strategic importance of Location Tagging
  • The power of emojis
  • How to Set Up and Use Instagram Live

 

Lesson Ten: Hashtags

Hashtags are the lifeblood of Instagram. They’re the equivalent of keywords on Instagram, except even more so: they’re a way of getting found, a rallying point for people, brands and causes and a way to reach out to your constituency in a highly-targeted and shareable manner.

In this lesson, we examine the hashtag phenomenon, show you how brands and leading Instagrammers are using them effectively and help you to identify the best hashtags for your products and services.

Lesson Ten includes:

  • Optimising Hashtag Usage
  • Choosing Hashtags
  • Hiding Hashtags
  • The ideal number of Hashtags on each post
  • How to Follow Hashtags (and encourage others to do so)

 

Lesson Eleven: Instagram Advertising

If you want to take full advantage of Instagram, then at some point you will find yourself buying advertising on the platform.

Lesson Eleven to the rescue, with the key facts you need to know about advertising on Instagram, to ensure that you achieve maximum effectiveness.

Lesson Eleven outlines:

  • The Mechanics of Instagram Advertising
  • Instagram Advertising Options
  • Best practices for using video in Instagram ads
  • Boosting Instagram posts
  • Effective Targeting
  • Using Facebook Ads Manager

 

Lesson Twelve: Instagram Influencers

Did you know that 78% of social influencers prefer to partner with brands through Instagram, according to recent research?

That statistic makes it more important than ever to learn how to use Instagram effectively.

In this lesson, we talk about how to use Influencer Marketing effectively (and monitor results) and also sound some alarms to ensure that your influencers comply with their legal obligations.

In Lesson Twelve, you’ll also learn:

  • Why Use Influencer Marketing
  • Most Effective Influencer Marketing Strategies
  • Finding Kiwi Influencers
  • Notifications and Disclaimers you MUST use
  • Influencer Marketing Measurement & ROI

 

Lesson Thirteen: Instagram Tips, Trends, Tools

Finally, we cover some of the key tips and techniques that you need to know about to make the most effective use of Instagram, along with some of the recent Instagram developments and new feature testing.

In Lesson Thirteen, we cover:

  • Identifying the best times to upload to Instagram
  • How to Remove Inappropriate Instagram Comments
  • What you need to know about Instagram Rights Manager
  • The Best Instagram Tools
  • Instagram Trends to Note

————————

WHO WILL BENEFIT FROM THIS COURSE?
Any Kiwi marketer, or anyone who is responsible for marketing for their organisation, who is considering using Instagram or Facebook (or probably both) to promote their products/services.

————————

WHAT CUSTOMERS ARE SAYING ABOUT OUR COURSES

Here’s a sampling of the feedback we’ve received from those who’ve taken our courses:

  • Thanks for an informative and interesting [Facebook Accelerator] course. Your presentation held a good balance of theoretical and practical information and was clear and simple enough for a non IT Facebook novice like me to follow. There are many ideas that I have gained that I will attempt to incorporate in the overall marketing plan my team is currently developing for our brand. Facebook can offer so much more than I thought as a medium for communicating with our current and prospective customers. Julie D
  • I found this course fantastic, i started off knowing very little about facebook (just how to run my own personal page) to now having a thorough understanding of ALL the things you can (and there is a lot). The course format was great and allowed knowledge to be built up over time. Course length was great and this will definetly be something i come back to constantly as we develop our facebook pages more within my company. Aleisha H
  • I have really enjoyed the course and the way it was structured. It was informative and interesting – liked the way you incorporated slide-shows, video, statistics and different forms of media to provide information. Lisa C

————————

TIMING

This online training course begins on Monday 30 December, 2019.

—-

INVESTMENT

If you were to take the Facebook and Instagram courses separately, it would cost you $994+GST. Sign up for this combined thirteen-part Mastering Facebook and Instagram Marketing course and pay just $897+GST. However we offer a $200 Introductory Special Discount — the course is just $697+GST for bookings made and payment received by 5pm on Monday 23 December, 2019.

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

To reserve your place in this Mastering Facebook and Instagram Marketing course and SAVE $200, please pay by credit card through PayPal by clicking here:

Register Now for the next course

If you would prefer to pay by bank deposit, or require an invoice, please send an email to [email protected] with your requirements.

WHAT HAPPENS NEXT?

You’ll receive our emailed confirmation of your booking. Then on the first day of the course we’ll follow up with details of your Login and Password, along with an Enrolment Key for the Mastering Facebook and Instagram Marketing online training course.

If you have any questions, or would like more information, please email us at [email protected]

 

 

Get Yourself Up to Speed for 2019

Many of our clients tell us that keeping up with what’s happening in Digital Marketing is their biggest challenge.

No wonder. Every day brings hundreds and sometimes thousands of new developments in Digital Marketing. Take a look at just a few of the announcements we scraped off Google News this morning:

Reddit Cost-Per-Click Ads. Reddit announced last week that it is launching cost-per-click (CPC) ads, the platform’s first performance-based ad unit. The CPC ads can be bought through the Reddit ad dashboard and will “complete the suite” of Reddit’s ad offerings, along with cost-per-impression (CPM) and cost-per-view (CPV) ads.

Personalised Gaming Insights. Digital Fuel Marketing are excited to launch ‘Digital Fuel Intelligence’ at the gaming industry event at London’s ExCel this week. The new open AI powered service offering will aim to enable betting and gaming brands, irrespective of size, to develop a 1:1 marketing relationship with their audience by providing unique insights and actions.

LinkedIn Interest Targeting. LinkedIn has just introduced the ability to target its members with ads and content related to their professional requirements. According to LinkedIn, the advertisers will be able to reach out to the target audience through ads that will concern their professional demands. This will be based on what the particular member shares or what type of content occupies their attention on the business and employment-oriented platform.There will be over 200 types of professional services which can be offered by the advertisers.

So how do you cope with all this flood of information?

More importantly, how do you separate the wheat from the chaff? How do you decide which new developments are important for NZ businesses and which are largely irrelevant?

That’s where we come in — with the benefit of 40+ years of NZ marketing and 20+ years of digital marketing experience. We analyse, interpret and then highlight the key developments that you need to know about, in our new Advanced Digital Marketing course.

This brand new, hot-off-the-virtual-presses course is dedicated to delivering the very latest information about Digital Marketing. It is freshly developed in 2019 and will be revised and updated throughout the year.

This online training course covers exactly what you need to know to survive and prosper in 2019, across a variety of digital marketing disciplines, including:

  • Social Media
  • Search Marketing
  • Online Video
  • Marketing Automation
  • Paid Advertising
  • Artificial Intelligence
  • Influencer Marketing
  • Data-Driven Marketing
  • Content Marketing
  • Email Marketing
  • Messaging
  • Analytics
  • Other Technologies to Watch

————————————-

Now let’s get onto the course details:

Advanced Digital Marketing 2019 is a thirteen-part online training course providing a comprehensive update on the latest developments in Digital Marketing that are relevant to New Zealand marketers.

Every lesson includes Action Steps so that you can start implementing what you’ve just learned, along with Quick Wins so that you can apply your newfound knowledge immediately.

This online training course is conducted on a web-based e-learning software platform, enabling course participants to proceed at their own pace, accessing materials online. This particular online training course provides content in a variety of multimedia forms, including text, images, videos, slideshows, flash-based presentations and PDF files. No special software is required to participate.

Course lessons will be provided weekly over thirteen parts, (but once each lesson is released, you can access it whenever you wish, anytime 24/7, in accordance with your own timetable). Interaction with the course tutor is enabled via email (with telephone backup if required).

Feedback from previous online training course participants

  • “this was the best professional development course I have done in many years” – Mark R, senior Agency Exec responsible for social media
  • “thought the information within was outstanding” – Ed P, General Manager
  • “What I loved was that I started with a fairly rudimentary understanding of social media but have learned a lot – including where to find more information as I need it.” – Fiona W, Marketing Manager
  • “I found it relevant, informative, topical, insightful and a bloody good read. It’s never evangelical, too techy, patronising, assumes that you know too much or too little about digital and has a warm sense of humour in the communication throughout which helped faciliate the learning process for me.” — Adrienne B, new media senior executive
  • “Thanks for pointing me in the direction of this course! It’s been extremely enlightening” — Shayne P, design agency director
  • “Rapt with what I have seen of the course” — Julia R, fashion editor
  • “I’m really enjoying the course – learning a lot – and I know the two friends I persuaded to join us are also loving it.” — Lavinia C, designer
  • “Am thoroughly enjoying the content!” – Kara B, magazine co-ordinator
  • “I completed the first lesson today and found it really interesting and love the interaction already! I am so looking forward to the second lesson already …” — Annette B, public relations director
  • “I was already engaging with social media and have been doing so for about 6 years or so. But, did I know how to use social media in a marketing and business sense? No, I simply did not. This course was a great way to show me how to do that.” — Sheryl K, online marketer

COURSE CREATION AND TUTORING
This course has been created and is tutored by Michael Carney.

WHO SHOULD TAKE THE COURSE
Any Business Owner, Marketing, Advertising, PR or Communications professional who already has a solid understanding of Digital Marketing but isn’t necessarily up to speed with the latest developments across all digital marketing disciplines.

 

COURSE CONTENTS

Here’s a high-level summary of what’s included in this Advanced Digital Marketing online training course:

Lesson 1: Social Media Marketing

Social Media is constantly changing, and unless you’re working with the medium every day, you can quickly fall behind on the latest tools, techniques and developments. And that’s a problem because, according to Hootsuite’s recent Social Media Barometer Report (which surveyed 9000 marketers across 19 countries, including New Zealand), 90% of respondents think social media is important for staying competitive.

The Social Media Barometer Report also shows that social media will continue to be a critical platform for businesses and customers. Almost three quarters of respondents agree that social media will increasingly contribute to their company’s bottom line.

In this lesson, we explore the essentials that you need to know to take full advantage of the various social networks that matter to the 3.5 million Kiwis who use social media. Our coverage will naturally include Facebook, Instagram, Twitter, Pinterest, Snapchat, LinkedIn and the soon-to-be-dismantled Google+, which are amongst New Zealand’s most active online platforms.

Along the way, we’ll talk about new and evolved developments such as:

  • the rise and rise of ephemeral social posts, with short-lived posts spreading from Snapchat to Instagram to Facebook to LinkedIn, YouTube and beyond
  • what you need to know about live video on the social platforms (people spend 3x longer watching video which is Live compared to video which is no longer Live)
  • the power of longform social video, with Facebook Watch and Instagram’s IGTV leading the way
  • the 114,000 hashtags banned by Instagram (and how to identify them)
  • how Europe’s new General Data Protection Regulation (GDPR) has transformed social media, and brought greater advertising transparency to Facebook in particular (and how you can use those changes to your commercial advantage)
  • the perils and promises of reputation management, and the increasing importance of social listening in a social-centric world
  • how President Trump, Cambridge Analytica and the alleged Russian involvement in the 2016 US Election has led to new certification tools that will, at the very least, complicate custom ad targeting within social media
  • the new social media reality that generating leads has become more of a focus for marketers than cultivating a loyal fan base
  • what you absolutely must know about Facebook’s new tool to let consumers rate Facebook businesses to whose ads they’ve responded (or see your reputation shredded)

We’ll also reveal which social media platforms are most favoured by marketers, and which are expected to attract more marketing dollars in 2019.

 

Lesson 2: Search

It will come as no surprise to learn that most online journeys, especially for unknown topics, begin with search engines. In New Zealand, the search engine of choice is predominantly Google — unless Siri, Alexa or Cortana is doing the searching for you on Bing, or you’re searching on Facebook (now 1.5 billion searches per day globally) or YouTube (billions of searches per month).

Consequently, there’s plenty to learn and stay updated about, including both Search Engine Optimisation (with its ever-changing rules and algorithms) and paid search advertising through the likes of Google Ads (formerly called AdWords).

Our Search lesson also covers a wide range of developing topics, including:

  • how Voice Search is transforming the ways in which consumers gather information, and how that in turn requires a whole new approach to keyword optimisation
  • what you need to know about Topic Clusters, to ensure your priority placement in search engine results
  • the opportunities inherent in Featured Snippets
  • how keyword search is giving way to User Intent as the most meaningful search signal
  • the dramatic growth in Natural Language Search
  • the increasing importance of structured data as Google uses AI more and more to handle search results
  • why E-A-T (Expertise, Authority, Trustworthiness) is an essential content metric in 2019
  • the convergence of SEO and Content
  • why speed is now vital to your search success
  • how Location, Location, Location is now a search engine mantra as well

 

Lesson 3: Online Video

Video continues to be white-hot, with more and more marketers adding online video to their list of must-have tools and techniques for 2019. Not all videos are created equal, however, and we look at the demand for Vertical Videos (thanks, Instagram), Square Videos (preferred by the social networks), Outstream Videos and other permutations and combinations now on offer.

Along the way, we’ll discuss:

  • what you need to know about the controversial new European Union Directive on Copyright in the Digital Single Market, and how Article 11 and Article 13 of this new legislation may have a stifling effect on content sharing, even for Kiwis
  • the implications of the new reality that videos are replacing photos as the primary way we create and share memories
  • how AI and the use of closed captions are making video content more searchable
  • videos are getting shorter (because consumers are quick to skip)
  • videos are getting longer (as more longform entertainment content is made available online, especially via Facebook Watch and IGTV)

We also talk about the fragmentation of the video streaming market in 2019 (and what that means for your ability to reach prospective customers). The transformation of television from linear, scheduled content to smorgasbord, watch-what-you-want-whenever-you-want offerings continues at a frantic pace.

Netflix’s position as dominant Subscription Video provider will be strenuously challenged in 2019 as new players enter the market, including:

  • NZ’s own Sky Television, whose long-awaited arrival into the online delivery market brings the potential for significant online advertising disruption
  • Freedive, an advertising-supported free TV and Movie streaming service just launched in the US by Amazon’s IMDb subsidiary. Although the service is currently US-only, Amazon has a history of rolling out such initiatives globally (once rights issues are untangled)
  • Disney+, a new online service combining the deep resources of Disney, Marvel, Star Wars, Pixar and the National Geographic channel, due to launch in late 2019
  • AT&T Time Warner, also launching into the streaming market in 2019 with three content offerings

 

Lesson 4: Marketing Automation

Marketing Automation — software tools designed to handle repetitive tasks such as emails and web actions — can improve your efficiency and even (if used effectively) enable you to take actions that would otherwise not be possible. In this lesson, we explore the capabilities of marketing automation platforms and consider if and how you might use them in your business.

Automation has given marketers an ever-increasing ability to personalise content on-the-fly, tailoring messages to both customers and prospects. As it turns out, consumers have noticed, they like it and they expect more and more messages to be customised just for them. In fact, research indicates that many consumers say that they are likely to ignore or abandon uncustomised messages in favour of more personal communications.

We look at the specific trends and opportunities in 2019, including:

  • how marketing automation enables (demands?) omnichannel promotion and integration
  • the rise in predictive lead scoring capabilities
  • real-time personalisation of videos and other multimedia offerings
  • the continuing importance of the human touch, despite all the technologies

 

Lesson 5: Paid Advertising

This lesson deals with what’s new and what’s important in the world of paid advertising. We take a deep dive into Programmatic Advertising and share what you need to know. Then we broaden our horizons to talk about Google Ads (building on the information provided in Lesson 2). And we discuss the surprising merits of using Amazon Ads to promote products listed in the ecommerce giant’s marketplace.

Next we tackle social advertising. As the social networks limit organic reach — the numbers of your followers who might see your social media posts just because they follow your page — organisations have turned to advertising to communicate their messages. In this lesson we examine how to make the most of your advertising options across various social media networks — and how to really take advantage of the enhanced targeting opportunities that social media provides.

In this lesson, we also discuss:

  • the increasing importance and effectiveness of remarketing
  • current and imminent online video advertising options
  • the new dawn of digital billboards

 

Lesson 6: Artificial Intelligence

Many of the topics we’ve already covered include Artificial Intelligence already baked into the products. In this lesson, we look in more depth at what you need to know about Artificial Intelligence, its uses and its possibilities in marketing.

We also look at how AI just might reinvent messaging and customer service, through technologies such as Chatbots.

And we also cover:

  • how Artificial Intelligence is currently being used in marketing
  • Artificial Intelligence Tools that are available for you to use to improve your marketing operations
  • planned and imminent developments for AI that may impact on your marketing effectiveness
  • how AI is currently being used to assist consumers
  • the implications (and the risks) of consumer uses of AI

Lesson 7: Influencer Marketing

The Internet in general, and social media in particular, has brought us thousands of influencers and micro-influencers, whose hustling on behalf of a product can encourage many of their followers to actually purchase said product.

Why? Because, according to a report by Nielsen, 92% of people trust recommendations from individuals over brands. And, let’s face it, many brands have brought that fate upon themselves by their own less-than-trustworthy behaviour.

In this lesson, we consider the importance of Influencer Marketing — and explore how to identify effective Kiwi micro-influencers who will be good ambassadors for your brand.

 

Lesson 8: Data-Driven Marketing

It seems that we’ve been talking about Big Data for years (and, in fact, we have). What matters in 2019, however, is not just Big Data but data of any size and scope — and, more importantly, how you use that data to shape your marketing, zigging and zagging as appropriate to reflect your learnings.

In earlier lessons, we’ve talked about various aspects of data-driven marketing, thanks to tools such as AI and Marketing Automation. In this lesson, we drill into more specific details, including:

  • Predictive & Prescriptive analytics
  • Lookalike modeling
  • Data quality
  • Consumer Engagement and User Experiences
  • Holistic, 360-Degree Customer Profiles

 

Lesson 9: Content Marketing

According to the Content Marketing Institute, content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action. It’s particularly relevant to B2B marketers, but it’s important for B2C as well. In this lesson we explore the principles of content marketing, including Creation, Curation and Content Pillars.

We also discuss:

  • the vital importance of original, relevant content (78% of consumers say that personally relevant content increases their purchase intent)
  • what Google Micro-Moments are and how to use them effectively to supercharge your content
  • how Size Matters, when to use shortform and when longform is preferrable

Oh, and this lesson covers Privacy as well. The new European General Data Protection Regulation (GDPR), which came into effect in mid-2018, has cast a long shadow around the world. Many governments are actively considering reshaping their own legislation to mimic the European requirements and major data users such as Facebook and Google have evolved their own rules and regulations to ensure that they are compliant with GDPR. We examine the implications for marketers in 2019.

 

Lesson 10: Email Marketing

It’s the oldest digital marketing tool of all, but it’s still the most effective for most target audiences. In this lesson we talk about email marketing strategies and best practices, and the tools you should use to promote your business as effectively as possible through email.

Developments to expect in email marketing in 2019 include:

  • more personalisation, especially thanks to the steadily-increasing flow of relevant, actionable information from AI and the various other technologies we’ve canvassed during this course
  • increases in mobile average order value, as consumers become more willing to make larger purchases through their mobile devices
  • an increase in interactive content, designed to encourage users to engage more readily with email content

 

Lesson 11: Messaging

As the mobile phone becomes the dominant communications mechanism, more and more consumers are connecting with each other through one or more specialist messaging applications. Now the top four messaging apps attract more eyeballs than the top four social networking apps. So what are the implications of consumers’ move to what’s become known as “Dark Social”?

In Lesson Eleven, you’ll also learn about:

  • The leading messaging contenders
  • how many people are using each app
  • how marketers are already using messaging services to advertise themselves to their audiences

 

 

Lesson 12: Analytics

It’s free, and it’s packed full with information that can transform your digital marketing efforts. We’re talking Google Analytics, and a great many online marketers use the free Analytics service to track the performance of their digital marketing. In this lesson, you’ll discover exactly what you can learn from Google Analytics and how to master it (even if you hate maths and stats).

 

Lesson 13: Technologies to Watch

In this final lesson, we peek into the digital marketing technologies of today and tomorrow, including such topics as the Internet of Things (IOT), Blockchain, Augmented & Virtual Reality and the impending, transformative nature of 5G cellular services. The digital tools are getting smarter and smarter, and you need to keep track of what’s possible, what’s inevitable and what just might be a passing phase.

————————

TIMING

This course begins on Thursday 02 January, 2020.

————————

INVESTMENT

This thirteen-part online training course is available for $697+GST. However we offer an Early Bird Discount of $100 for bookings received and payment made by midnight on Thursday 26 December, 2019.

 

 

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

To reserve your place in this course, please pay $597+GST by credit card through PayPal by clicking here:

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=RRNNCCXBFNEFQ

If you would prefer to pay by bank deposit, or require an invoice, please send an email to [email protected] with your requirements.

WHAT HAPPENS NEXT?

You’ll receive our emailed confirmation of your booking. Then on the first day of the course we’ll follow up with details of your Login and Password, along with an Enrolment Key for the Advanced Digital Marketing 2019 online training course. We’ll also correspond with you to determine which course you would like to supplement this course (and no, you don’t have to decide right away nor do you have to take the second course until you’re ready).

If you have any questions, or would like more information, please email us.

Continuing Professional Development 2019: Advanced Digital Marketing

Once upon a time, digital marketing was optional. Now, it’s compulsory for virtually every organisation. And, even if only for Continuing Professional Development, it’s essential to stay up-to-date.

It’s no wonder that Digital Marketing is so important: the statistics are compelling. 94% of Kiwis are active Internet Users. On average NZ broadband users consume over 150 gigabytes of data each month, which is equivalent to streaming 60 hours of high-definition TV online, or watching all seven seasons of Game of Thrones back to back.

Oh, and almost everyone of us under 55 has a smartphone (with older age groups fast catching up). That puts the Internet into your customers’ pockets and purses, readily available when they need to find information, make purchases or just connect with friends and family. In fact, more than 60% of global Internet usage is now via mobile devices.

The Internet has, as promised by Oracle CEO Larry Ellison back in 2000, changed everything.

In 2019, as has been the case for many years, every marketing plan is just automatically expected to include Digital Marketing.

But there’s a problem. Digital Marketing is constantly changing. Today’s hot obsession is tomorrow’s pub quiz Forgotten Trivia question (“what was MySpace, Vine, Google+, yada yada yada”). What will be in vogue the day after tomorrow? Is it too soon to tell?

Many of our clients tell us that keeping up with what’s happening in Digital Marketing is their biggest challenge.

It’s an essential ingredient of Continuing Professional Development for marketers — but’s it’s been really difficult for them to find content that’s relevant for New Zealand businesses and which is designed for those who already know the essentials of Digital Marketing and need to be kept up-to-date.

We’ve listened. We’ve considered how best we can help. And now we’re delighted to announce our newest online training course, our new flagship course: Advanced Digital Marketing 2019.

This brand new, hot-off-the-virtual-presses course is dedicated to delivering the very latest information about Digital Marketing. It is freshly developed in 2019 and will be revised and updated throughout the year.

This online training course covers exactly what you need to know to survive and prosper in 2019, across a variety of digital marketing disciplines, including:

  • Social Media
  • Search Marketing
  • Online Video
  • Marketing Automation
  • Paid Advertising
  • Artificial Intelligence
  • Influencer Marketing
  • Data-Driven Marketing
  • Content Marketing
  • Email Marketing
  • Messaging
  • Analytics
  • Other Technologies to Watch

————————————-

Now let’s get onto the course details:

Advanced Digital Marketing 2019 is a thirteen-part online training course providing a comprehensive update on the latest developments in Digital Marketing that are relevant to New Zealand marketers.

Every lesson includes Action Steps so that you can start implementing what you’ve just learned, along with Quick Wins so that you can apply your newfound knowledge immediately.

This online training course is conducted on a web-based e-learning software platform, enabling course participants to proceed at their own pace, accessing materials online. This particular online training course provides content in a variety of multimedia forms, including text, images, videos, slideshows, flash-based presentations and PDF files. No special software is required to participate.

Course lessons will be provided weekly over thirteen parts, (but once each lesson is released, you can access it whenever you wish, anytime 24/7, in accordance with your own timetable). Interaction with the course tutor is enabled via email (with telephone backup if required).

Feedback from previous online training course participants

  • “this was the best professional development course I have done in many years” – Mark R, senior Agency Exec responsible for social media
  • “thought the information within was outstanding” – Ed P, General Manager
  • “What I loved was that I started with a fairly rudimentary understanding of social media but have learned a lot – including where to find more information as I need it.” – Fiona W, Marketing Manager
  • “I found it relevant, informative, topical, insightful and a bloody good read. It’s never evangelical, too techy, patronising, assumes that you know too much or too little about digital and has a warm sense of humour in the communication throughout which helped faciliate the learning process for me.” — Adrienne B, new media senior executive
  • “Thanks for pointing me in the direction of this course! It’s been extremely enlightening” — Shayne P, design agency director
  • “Rapt with what I have seen of the course” — Julia R, fashion editor
  • “I’m really enjoying the course – learning a lot – and I know the two friends I persuaded to join us are also loving it.” — Lavinia C, designer
  • “Am thoroughly enjoying the content!” – Kara B, magazine co-ordinator
  • “I completed the first lesson today and found it really interesting and love the interaction already! I am so looking forward to the second lesson already …” — Annette B, public relations director
  • “I was already engaging with social media and have been doing so for about 6 years or so. But, did I know how to use social media in a marketing and business sense? No, I simply did not. This course was a great way to show me how to do that.” — Sheryl K, online marketer

COURSE CREATION AND TUTORING
This course has been created and is tutored by Michael Carney.

WHO SHOULD TAKE THE COURSE
Any Business Owner, Marketing, Advertising, PR or Communications professional who already has a solid understanding of Digital Marketing but isn’t necessarily up to speed with the latest developments across all digital marketing disciplines.

 

COURSE CONTENTS

Here’s a high-level summary of what’s included in this Advanced Digital Marketing online training course:

Lesson 1: Social Media Marketing

Social Media is constantly changing, and unless you’re working with the medium every day, you can quickly fall behind on the latest tools, techniques and developments. And that’s a problem because, according to Hootsuite’s recent Social Media Barometer Report (which surveyed 9000 marketers across 19 countries, including New Zealand), 90% of respondents think social media is important for staying competitive.

The Social Media Barometer Report also shows that social media will continue to be a critical platform for businesses and customers. Almost three quarters of respondents agree that social media will increasingly contribute to their company’s bottom line.

In this lesson, we explore the essentials that you need to know to take full advantage of the various social networks that matter to the 3.5 million Kiwis who use social media. Our coverage will naturally include Facebook, Instagram, Twitter, Pinterest, Snapchat, LinkedIn and the soon-to-be-dismantled Google+, which are amongst New Zealand’s most active online platforms.

Along the way, we’ll talk about new and evolved developments such as:

  • the rise and rise of ephemeral social posts, with short-lived posts spreading from Snapchat to Instagram to Facebook to LinkedIn, YouTube and beyond
  • what you need to know about live video on the social platforms (people spend 3x longer watching video which is Live compared to video which is no longer Live)
  • the power of longform social video, with Facebook Watch and Instagram’s IGTV leading the way
  • the 114,000 hashtags banned by Instagram (and how to identify them)
  • how Europe’s new General Data Protection Regulation (GDPR) has transformed social media, and brought greater advertising transparency to Facebook in particular (and how you can use those changes to your commercial advantage)
  • the perils and promises of reputation management, and the increasing importance of social listening in a social-centric world
  • how President Trump, Cambridge Analytica and the alleged Russian involvement in the 2016 US Election has led to new certification tools that will, at the very least, complicate custom ad targeting within social media
  • the new social media reality that generating leads has become more of a focus for marketers than cultivating a loyal fan base
  • what you absolutely must know about Facebook’s new tool to let consumers rate Facebook businesses to whose ads they’ve responded (or see your reputation shredded)

We’ll also reveal which social media platforms are most favoured by marketers, and which are expected to attract more marketing dollars in 2019.

Lesson 2: Search

It will come as no surprise to learn that most online journeys, especially for unknown topics, begin with search engines. In New Zealand, the search engine of choice is predominantly Google — unless Siri, Alexa or Cortana is doing the searching for you on Bing, or you’re searching on Facebook (now 1.5 billion searches per day globally) or YouTube (billions of searches per month).

Consequently, there’s plenty to learn and stay updated about, including both Search Engine Optimisation (with its ever-changing rules and algorithms) and paid search advertising through the likes of Google Ads (formerly called AdWords).

Our Search lesson also covers a wide range of developing topics, including:

  • how Voice Search is transforming the ways in which consumers gather information, and how that in turn requires a whole new approach to keyword optimisation
  • what you need to know about Topic Clusters, to ensure your priority placement in search engine results
  • the opportunities inherent in Featured Snippets
  • how keyword search is giving way to User Intent as the most meaningful search signal
  • the dramatic growth in Natural Language Search
  • the increasing importance of structured data as Google uses AI more and more to handle search results
  • why E-A-T (Expertise, Authority, Trustworthiness) is an essential content metric in 2019
  • the convergence of SEO and Content
  • why speed is now vital to your search success
  • how Location, Location, Location is now a search engine mantra as well

Lesson 3: Online Video

Video continues to be white-hot, with more and more marketers adding online video to their list of must-have tools and techniques for 2019. Not all videos are created equal, however, and we look at the demand for Vertical Videos (thanks, Instagram), Square Videos (preferred by the social networks), Outstream Videos and other permutations and combinations now on offer.

Along the way, we’ll discuss:

  • what you need to know about the controversial new European Union Directive on Copyright in the Digital Single Market, and how Article 11 and Article 13 of this new legislation may have a stifling effect on content sharing, even for Kiwis
  • the implications of the new reality that videos are replacing photos as the primary way we create and share memories
  • how AI and the use of closed captions are making video content more searchable
  • videos are getting shorter (because consumers are quick to skip)
  • videos are getting longer (as more longform entertainment content is made available online, especially via Facebook Watch and IGTV)

We also talk about the fragmentation of the video streaming market in 2019 (and what that means for your ability to reach prospective customers). The transformation of television from linear, scheduled content to smorgasbord, watch-what-you-want-whenever-you-want offerings continues at a frantic pace.

Netflix’s position as dominant Subscription Video provider will be strenuously challenged in 2019 as new players enter the market, including:

  • NZ’s own Sky Television, whose long-awaited arrival into the online delivery market brings the potential for significant online advertising disruption
  • Freedive, an advertising-supported free TV and Movie streaming service just launched in the US by Amazon’s IMDb subsidiary. Although the service is currently US-only, Amazon has a history of rolling out such initiatives globally (once rights issues are untangled)
  • Disney+, a new online service combining the deep resources of Disney, Marvel, Star Wars, Pixar and the National Geographic channel, due to launch in late 2019
  • AT&T Time Warner, also launching into the streaming market in 2019 with three content offerings

Lesson 4: Marketing Automation

Marketing Automation — software tools designed to handle repetitive tasks such as emails and web actions — can improve your efficiency and even (if used effectively) enable you to take actions that would otherwise not be possible. In this lesson, we explore the capabilities of marketing automation platforms and consider if and how you might use them in your business.

Automation has given marketers an ever-increasing ability to personalise content on-the-fly, tailoring messages to both customers and prospects. As it turns out, consumers have noticed, they like it and they expect more and more messages to be customised just for them. In fact, research indicates that many consumers say that they are likely to ignore or abandon uncustomised messages in favour of more personal communications.

We look at the specific trends and opportunities in 2019, including:

  • how marketing automation enables (demands?) omnichannel promotion and integration
  • the rise in predictive lead scoring capabilities
  • real-time personalisation of videos and other multimedia offerings
  • the continuing importance of the human touch, despite all the technologies

Lesson 5: Paid Advertising

This lesson deals with what’s new and what’s important in the world of paid advertising. We take a deep dive into Programmatic Advertising and share what you need to know. Then we broaden our horizons to talk about Google Ads (building on the information provided in Lesson 2). And we discuss the surprising merits of using Amazon Ads to promote products listed in the ecommerce giant’s marketplace.

Next we tackle social advertising. As the social networks limit organic reach — the numbers of your followers who might see your social media posts just because they follow your page — organisations have turned to advertising to communicate their messages. In this lesson we examine how to make the most of your advertising options across various social media networks — and how to really take advantage of the enhanced targeting opportunities that social media provides.

In this lesson, we also discuss:

  • the increasing importance and effectiveness of remarketing
  • current and imminent online video advertising options
  • the new dawn of digital billboards

Lesson 6: Artificial Intelligence

Many of the topics we’ve already covered include Artificial Intelligence already baked into the products. In this lesson, we look in more depth at what you need to know about Artificial Intelligence, its uses and its possibilities in marketing.

We also look at how AI just might reinvent messaging and customer service, through technologies such as Chatbots:

And we also cover:

  • how Artificial Intelligence is currently being used in marketing
  • Artificial Intelligence Tools that are available for you to use to improve your marketing operations
  • planned and imminent developments for AI that may impact on your marketing effectiveness
  • how AI is currently being used to assist consumers
  • the implications (and the risks) of consumer uses of AI

Lesson 7: Influencer Marketing

The Internet in general, and social media in particular, has brought us thousands of influencers and micro-influencers, whose hustling on behalf of a product can encourage many of their followers to actually purchase said product.

Why? Because, according to a report by Nielsen, 92% of people trust recommendations from individuals over brands. And, let’s face it, many brands have brought that fate upon themselves by their own less-than-trustworthy behaviour.

In this lesson, we consider the importance of Influencer Marketing — and explore how to identify effective Kiwi micro-influencers who will be good ambassadors for your brand.

Lesson 8: Data-Driven Marketing

It seems that we’ve been talking about Big Data for years (and, in fact, we have). What matters in 2019, however, is not just Big Data but data of any size and scope — and, more importantly, how you use that data to shape your marketing, zigging and zagging as appropriate to reflect your learnings.

In earlier lessons, we’ve talked about various aspects of data-driven marketing, thanks to tools such as AI and Marketing Automation. In this lesson, we drill into more specific details, including:

  • Predictive & Prescriptive analytics
  • Lookalike modeling
  • Data quality
  • Consumer Engagement and User Experiences
  • Holistic, 360-Degree Customer Profiles

Lesson 9: Content Marketing

According to the Content Marketing Institute, content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action. It’s particularly relevant to B2B marketers, but it’s important for B2C as well. In this lesson we explore the principles of content marketing, including Creation, Curation and Content Pillars.

We also discuss:

  • the vital importance of original, relevant content (78% of consumers say that personally relevant content increases their purchase intent)
  • what Google Micro-Moments are and how to use them effectively to supercharge your content
  • how Size Matters, when to use shortform and when longform is preferrable

Oh, and this lesson covers Privacy as well. The new European General Data Protection Regulation (GDPR), which came into effect in mid-2018, has cast a long shadow around the world. Many governments are actively considering reshaping their own legislation to mimic the European requirements and major data users such as Facebook and Google have evolved their own rules and regulations to ensure that they are compliant with GDPR. We examine the implications for marketers in 2019.

Lesson 10: Email Marketing

It’s the oldest digital marketing tool of all, but it’s still the most effective for most target audiences. In this lesson we talk about email marketing strategies and best practices, and the tools you should use to promote your business as effectively as possible through email.

Developments to expect in email marketing in 2019 include:

  • more personalisation, especially thanks to the steadily-increasing flow of relevant, actionable information from AI and the various other technologies we’ve canvassed during this course
  • increases in mobile average order value, as consumers become more willing to make larger purchases through their mobile devices
  • an increase in interactive content, designed to encourage users to engage more readily with email content

Lesson 11: Messaging

As the mobile phone becomes the dominant communications mechanism, more and more consumers are connecting with each other through one or more specialist messaging applications. Now the top four messaging apps attract more eyeballs than the top four social networking apps. So what are the implications of consumers’ move to what’s become known as “Dark Social”?

In Lesson Eleven, you’ll also learn about:

  • The leading messaging contenders
  • how many people are using each app
  • how marketers are already using messaging services to advertise themselves to their audiences

 

Lesson 12: Analytics

It’s free, and it’s packed full with information that can transform your digital marketing efforts. We’re talking Google Analytics, and a great many online marketers use the free Analytics service to track the performance of their digital marketing. In this lesson, you’ll discover exactly what you can learn from Google Analytics and how to master it (even if you hate maths and stats).

Lesson 13: Technologies to Watch

In this final lesson, we peek into the digital marketing technologies of today and tomorrow, including such topics as the Internet of Things (IOT), Blockchain, Augmented & Virtual Reality and the impending, transformative nature of 5G cellular services. The digital tools are getting smarter and smarter, and you need to keep track of what’s possible, what’s inevitable and what just might be a passing phase.

————————

TIMING

This course begins on Thursday 02 January, 2020.

————————

INVESTMENT

This thirteen-part online training course is available for $697+GST. However we offer an Early Bird Discount of $100 for bookings received and payment made by midnight on Thursday 26 December, 2019.

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

To reserve your place in this course, please pay $597+GST by credit card through PayPal by clicking here:

Register Now for the next course

If you would prefer to pay by bank deposit, or require an invoice, please send an email to [email protected] with your requirements.

WHAT HAPPENS NEXT?

You’ll receive our emailed confirmation of your booking. Then on the first day of the course we’ll follow up with details of your Login and Password, along with an Enrolment Key for the Advanced Digital Marketing 2019 online training course.

If you have any questions, or would like more information, please email us at [email protected]

Social Media Marketing: 5 Key Skills You Need to Master for 2019

Social Media Marketing has become one of the most important skills that NZ businesses need to master, for several very important reasons:

  • Two out of three Kiwi Internet users visit social network sites every day. If you’re not active in their favourite forum, will they think of you when they decide to purchase the types of goods or services that you sell?
  • Through those sites, Kiwis talk about what they need to buy and they ask their friends for recommendations. Are you listening?
  • Kiwis follow brands and organisations on the social networks, so that they can be in the know about what’s new, what’s hot and what special deals are available. If they care enough about your brand to follow you on Facebook or Instagram or the like, what are you doing for them?
  • They share stuff with their friends — the good, the bad and the ugly. If you’re being talked about and you don’t know what is being said about you and your products & services (and customer service successes and failures) in social media, you won’t have a chance to respond and fix any problems before they go toxic.

Not only that, but Social Media is good for business, as the following stats demonstrate:


Image: Pryton Technologies

 

Key Social Media Marketing Skills Required

So, if we accept that Social Media Marketing is important for New Zealand businesses, exactly what should you be able to master to take full advantage of the social medium?

Try these five on for size:

1 Truly Understand Your Customers and Prospects

It’s a process that marketers have been obsessed with for a long time.

It’s still valid, nearly a century later, but it’s no longer enough. Now, there’s a whole lot more you need to know.

Here, courtesy of the British Government’s Businesslink website, is a useful summary of ten things you need to know about your customers (we’ve enlarged the descriptions of each item listed to reinforce the points shown):

1. Who they are
If you sell directly to individuals, find out your customers’ gender, age, occupation, where they live and other demographic data. It can make a significant difference in terms of how you market to them. For example:

Generational Differences
Gen Y brains have been trained on “more and faster” and consequently process visual information quickly and get bored more easily. (from “Gen Buy” by Kit Yarrow and Jayne O’Donnell, Jossey-Bass, San Francisco 2009).

Gender Differences
“Men don’t shop; they buy,” according to Federico Marchetti, chief executive of Yoox Group, one of the major companies that offer high-end men’s fashion online. “Men spend 30 percent less time browsing online than women, viewing fewer pages before purchasing, which shows why online shopping is the perfect solution for them.” And why product detail means more than emotional copy.

2. What they do
If you sell directly to individuals, it can be helpful to know their occupations and interests. If you sell to other businesses, however, it’s essential to have an understanding of what their business is trying to achieve (and know what buying authority the individuals you’re dealing with are able to exercise).

3. Why they buy
If you know why customers buy a product or service, it’s easier to match their needs to the benefits your business can offer.

Blogger Irv Brechner offers up five reasons why consumers shop online (and how to encourage that behaviour):

A: Consumers believe they get the best prices and deals online
Capitalize on it: Reinforce your deals and prices in emails, on your site, in search, etc.

B: Consumers like shopping from home
Capitalize on it: Every chance you get, pound away at this convenience.

C: There are no crowds to avoid online
Capitalize on it: Show long lines of people waiting to pay in stores.

D: There’s better inventory and selection online
Capitalize on it: Use dramatic numbers to drive home this point, including the benefit of greater online inventory, which is a better chance for the consumer to find exactly what he wants.

E: They get better customer service online
Capitalize on it: Promote the availability of online chat, your online store being open 24/7 and other customer service advantages.

An IRCE survey reinforced that advice, confirming that price and convenience are the main drivers for consumers to shop online.

The survey, which was conducted amongst 1,044 consumers, had the goal of finding out what the most important factors that people take into consideration when buying online are. Here are the results given on each factor measured:

  • Price, 80%
  • Ability to purchase online for home delivery, 62%
  • Ability to get the product within a day or two, 54%
  • Ability to purchase locally at a store, 45%
  • Ability to purchase online and pick up in store, 33%

4. When they buy
If you approach a customer just at the time they want to buy, you will massively increase your chances of success.

How can you do that? By ensuring that:

  • your site is optimised effectively for search engines, so that when people are searching for your product category (using search terms that indicate your prospect is ready to buy), your website shows up at or near the top of the results.
  • your site is mobile-optimised as well, so that if people are searching on their smartphones for “[product category] near me”, you’re right there.

5. How they buy
For example, some people prefer to buy from a website, while others prefer a face-to-face meeting.

6.How much money consumers have
You’ll be more successful if you can match what you’re offering to what you know your customer can afford. Premium, higher priced products are unlikely to be successful if most of your customers are on a limited budget – unless you can identify new customers with the spending power to match.

7. What makes consumers feel good about buying
If you know what makes them tick, you can serve them in the way they prefer.

The IRCE survey (noted above) also identified other contributing factors that mattered to prospects:

  • Advice/reviews from peers on web sites, 38%
  • Rewards/loyalty points that may be tied with making a purchase, 38%
  • Supporting content supplied by the retailer or manufacturer, such as how-to guides, 36%
  • Word-of-mouth advice from friends, 32%
  • Advice from my online community, such as Facebook, 18%

8. What they expect of you
For example, if your customers expect reliable delivery and you don’t disappoint them, you stand to gain repeat business.

9. What they think about you
If your customers enjoy dealing with you, they’re likely to buy more. And you can only tackle problems that customers have if you know what they are.

10. What they think about your competitors
If you know how your customers view your competition, you stand a much better chance of staying ahead of your rivals.

 

2 Start Listening

Social Listening (also known as Social Media Monitoring) has been cited in a recent survey of marketers as THE most important marketing trend of the next 12 months.

Actually, it’s a topic that’s been of vital importance ever since Social Media became a thing, and for good reason: consumers, as they do, may well already be talking about you and your company or brand online, and if you don’t know what they’re saying, they could do significant brand damage.

As Forbes notes:

When it comes to marketing, data has always been of utmost importance; because if you want to succeed at marketing, then you need to know who you’re marketing to, what your competitors are up to, and where your market is heading. With this knowledge, you gain the power to make better marketing decisions and create better marketing strategies.

The question is, how do you get this data for your social media strategy?

The answer: with a social listening tool (we recommend RepWarn).

There are several things that you can learn by monitoring relevant conversations happening online, depending on what your own focus is.  Here’s what you can do with a good social listening strategy:

  • Manage your online reputation by monitoring your brand name: catch any discussion that mentions your brand and jump into the conversation, whether it’s about customer service issues or a potential lead looking into your product.
  • Monitor competitors so that you can understand what their digital marketing is and how it’s working for them: where they’re active, how big their audience is and what types of content they create.
  • Find better influencers to collaborate with: monitor specific keywords and audiences in order to find the most popular influencers in that niche.
  • Understand your audience: who they are, where they’re from, what keywords and hashtags they use the most, what content they prefer, which social accounts they engage with the most, etc.
  • Analyze the sentiment of your audience: measure the success of a campaign beyond the conventional metrics by assessing emotional reactions.

3 Know how to write for the web

Different media require different approaches. The headline that might have looked wonderful in a newspaper or magazine probably won’t fit within the constraints of Facebook or Instagram character counts.

And the few seconds that represent the average time-on-site for typical web browsers means that we simply don’t have the luxury of indulging in long paragraphs.

Yes, writing for the web requires a whole different approach — and you can either learn that the hard way, by discovering it for yourself, or learn from us.

A couple of years ago, in response to this need, we developed a popular half day workshop to take marketers through the requirements of writing for the web.

Now, in response to demand from New Zealand businesses, we have repurposed that workshop as a full-blown online training course, complete with content that’s been refreshed and updated to reflect today’s needs.

Find out more about our Writing for the Web online training course here.

 

4 Know which Social Media options are appropriate for your target audience

As you’re probably aware, all social media networks are not alike — they typically have specific features and characteristics that differentiate them from each other, so it’s extremely important to understand which is which and to identify those that are right for you.

The seven major networks that are most relevant to NZ marketers:

Facebook – an online social networking site that allows users to create their personal profiles, share photos and videos, and communicate with other users

Twitter – an internet service that allows users to post “tweets” (short messages of up to 140 characters) for their followers to see updates in real-time

LinkedIn – a networking website for the business community that allows users to create professional profiles, post resumes, and communicate with other professionals and job-seekers.

Pinterest – an online community that allows users to display photos of items found on the web by “pinning” them and sharing ideas with others.

Instagram – an app on mobile devices that allows users to send and share photos of themselves doing their daily activities.

Snapchat – a mobile app that also allows users to send and share photos of themselves doing their daily activities. Snapchat differentiates itself from Instagram because most Snapchat messages expire after one viewing.

Google+ (also known as Google Plus) – alas, not destined to be with us much longer. Google has announced that Google+ will be closed down in August 2019.

Our Social Media Marketing course will tell you what you need to know about each of the key social media (as well as YouTube and the main messaging apps).

 

5 Master online video

Video is central to Facebook’s vision for the future of the platform. In 2014 CEO Mark Zuckerberg was quoted as saying “In five years most of Facebook will be video”. Well, here we are, five years later, in 2019 — and online video is indeed becoming, if not quite dominant, then certainly extremely important.

One of the reasons why video is so important for business: after watching a video, 64% of users are more likely to buy a product online.

To learn more about Online Video Marketing, check out our course on the topic.

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So — those are the five skills you need to, at a minimum, master for 2019.

How do you get there? Glad you asked. Check out our online training courses:

Upskilling Yourself for 2019

Our online training courses cover social media and a range of other digital marketing topics.

These are some of our most popular courses (click through for more information):

The Principles & Practice of Social Media Marketing
social-media-marketing-nz-online-training-course

This is a thirteen-part eCourse providing a comprehensive introduction to Social Media Marketing, from the Basics to detailed instructions on how to build and run a Social Media Marketing programme.

For more details of the Social Media Marketing online course, please click here.

Digital Marketing 101

digital-marketing-101

Digital Marketing 101 is a 26-part online training course designed for students who may know very little about Digital Marketing, touching on a wide range of Digital Marketing topics over a six-month period.

For more information about Digital Marketing 101, please click here.

Facebook Accelerator Programme
Facebook-Accelerator-course

So you have a few hundred (or a few thousand) followers on Facebook but now you want to know how to get to the next level? Our Facebook Accelerator seven-part online course will lead you through the steps necessary to supercharge your Facebook presence and get Kiwi consumers engaging with you and your brands.

For more details of the Facebook Accelerator programme, please click here.

The Complete Facebook Marketing Course
Complete Facebook Marketing course

For those who wish to master Facebook Marketing in its entirety, we’ve created a ten-week online training programme which will take you from absolute beginner on Facebook to highly effective Facebook communicator.

For more details of the Complete Facebook Marketing programme, please click here.

Mastering Facebook Advertising

mastering-facebook-ads-online-training-course

This is a nine-part eCourse providing a comprehensive introduction to paid Facebook Advertising.

For more details of the Mastering Facebook Ads online training course, please click here.

Instagram Marketing course

instagram-for-nz-marketers

If your target audience is Under 35, Instagram absolutely must be one of your marketing options. This course will give you a solid introduction to this fast-growing social medium.

Influencer Marketing course

influencer-marketing

Our Influencer Marketing online training course is a nine-part course which covers the importance of Influencer Marketing, helps you to determine the smartest and most effective strategies — and to explore how to identify effective Kiwi micro-influencers who will be good ambassadors for your brand.

For more information about our Influencer Marketing course, please click here.

Writing for the Web course

writing-for-the-web-online-training-course

Effective writing has become an absolutely core competency when communicating online. Not just any writing, however. Different media require different approaches. The headline that might have looked wonderful in the newspaper probably won’t fit within the constraints of Facebook or Instagram character counts.

Our Writing for the Web course covers the key elements you need to know to communicate effectively to online audiences.

For more information about our Writing for the Web course, please click here.

 

Mastering eCommerce

Mastering eCommerce course

Our online course, “Mastering eCommerce”, tells you what you need to know about selling effectively online in a seven-week programme that steps you through the principles and practices of eCommerce in New Zealand.

For more details of the Mastering eCommerce programme, please click here.

 

How to Prepare an Effective Social Media Brief
Preparing an Effective Social Media Marketing Brief

Even if you don’t intend to become directly involved in social media yourself, you may still need to understand the principles, practices and opportunities of social media — for example, if you need to brief someone about running a social media campaign. This programme is designed to provide you with the insights necessary to prepare an effective brief.

For more details of the How to Prepare an Effective Social Media Brief programme, please click here.

How to Use LinkedIn Effectively – For Your Business And Your Career
How to Use LinkedIn Effectively - for your Business and your Career

This is a seven-part online training eCourse providing a comprehensive introduction to LinkedIn, from the basics to detailed instructions on how to use LinkedIn to promote your organisation, build your personal reputation, find a job, recruit prospective employees and even make sales.

For more details of the How to Use LinkedIn Effectively programme, please click here.

Online Video Marketing - Short Course

Online Video is no longer an “up-and-coming” marketing tactic — it’s here, and it’s a powerful way to communicate your brand story, explain your value proposition, and build relationships with your customers and prospects.

It’s well past time for you to upskill yourself in online video marketing, with our seven week course on Online Video Marketing. For more details, please click here.